Credit Card Ops Analyst at Texas Children's Careers

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

0.0

Posted On

09 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Credit Card Processing, Daily Monitoring, Transaction Activity Logs, Issue Resolution, Device Administration, User Administration, Technical Support, Payment Card Solutions, Reconciliation, Troubleshooting, SharePoint Maintenance, User Onboarding, Training, Dashboard Preparation, Reporting, Analytics

Industry

Hospitals and Health Care

Description

We’re searching for a Credit Card Operations Analyst, someone who works well in a fast-paced setting. In this position you will support credit card operations. This role will monitor daily card processing activities, administer credit card devices and user base as well as provide operational and technical support on all payment card solutions. The analyst will also participate in PCI compliance activities, special projects and support cash applications and cash management activities when required. Think you’ve got what it takes? Job Duties & Responsibilities * Monitor daily card processing activities across company footprint to ensure optimal credit card platform performance and any disruptions are addressed immediately. * Track daily transaction activity logs and support requests. * Identify and report any discrepancies or downtimes immediately. * Coordinate with internal stakeholders along with merchant processing partners to resolve any identified issues. * Administer credit card devices for the company platform. * Perform user administration for payment card solutions. * Provide operational and technical support to payment card user base for payment acceptance, processing, reconciliation and device troubleshooting. * Maintain and update internal SharePoint communication site to ensure effective communication and support for internal stakeholders. * Assist team lead on new user onboarding and training to organization’s payment card solutions. * Participate with credit card operations team in preparing dashboards, reports, and activity analytics for operational and management use. Skills & Requirements Bachelor's Degree accounting, finance, or related business or information services degree required 2 years Credit card, treasury, and cash management experience required Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston; and Texas Children’s Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children’s Health Plan, the nation’s first HMO focused on children; Texas Children’s Pediatrics, the largest pediatric primary care network in the country; Texas Children’s Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org [https://www.texaschildrenspeople.org/career/?job_id=414012] for career opportunities. Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Responsibilities

The analyst will monitor daily credit card processing activities to ensure platform performance and immediately address disruptions, while also tracking transaction logs and support requests. This role involves coordinating issue resolution with stakeholders and partners, administering card devices and user bases, and providing operational and technical support for payment card solutions.