*BEFORE YOU APPLY, PLEASE READ THE FULL JOB DESCRIPTION. DURING THE INTERVIEW, YOU WILL BE REQUIRED TO TAKE A MICROSOFT EXCEL ASSESSMENT.*

Position Summary: Under the supervision of the Credit and Collections Manager, the incumbent will assist the credit department and monitor/supervise employees in management’s absence.

Essential Duties and Responsibilities:

• Coordinate/Assist with supervising C&C team and ensuring operational goals.
• Careful attention to details.
• Research and rectify customer problems.
• Effective communication with accounts, reps, supervisor, and Tura staff.
• Account maintenance.
• Calling delinquent accounts and processing payments.
• Reviewing customer accounts for adjustments.
• Assist and Monitor New Accounts Processes to verify CIS are signed appropriately, and accounts are set up correctly.
• Assist the Credit Manager with ACH & EFT Payments on corporate accounts to verify they are applied correctly in the absence of Credit Manager.
• In the absence of the Credit Manager verify employee’s timely arrival and note any absentee or leave.
• Assist with sending Final Demand Letters & sending accounts to the collection agency.
• Distribution of Delinquent Letters
• Reconciliation of Customer Accounts as needed

Required Skills/Abilities:

• The ability to communicate effectively and professionally, both verbally and in writing, is essential.
• Provides excellent monitoring of collections staff.
• Must have thorough knowledge of all processes within the credit department.
• Must be able to handle many different job duties within the department from, New Accounts, Cash Application, Corporate Accounts, Buying Groups, etc.
• Coordinates collection activity to work towards goals.
• Ability to organize and prioritize a clerical workload.
• Ability to multitask between a computer screen, phone, and other sources.
• Ability to function independently in a fast-paced environment.
• Ability to meet attendance requirements.

Education and Experience:

• Associate degree required. Specialized in Business or Finance preferred.
• 1-2 years of experience with Specialized training.
• Experience in the use of calculators, computers, phone, and Microsoft Office programs. Specifically, Microsoft Word and Excel. Proficiency in Excel to include VLOOKUP is required.

Physical requirements: Work is generally sedentary, but infrequently requires walking, standing, bending, stooping, and lifting/carrying 15-20 pounds.
Hours of Work: Monday-Friday, 8:30 a.m. to 5:00 p.m. Overtime as needed.
FLSA Status: Nonexempt
TURA, Inc. is an EOE, Including Disability/Vets
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid sick time
• Paid time off
• Profit sharing
• Vision insurance

Application Question(s):

• How many years working with Microsoft Excel do you have?
• How many years of office work experience do you have?
• How many years of being a Lead or a Supervisor do you have?
• How many years of specialized training do you have?

Work Location: In perso

• Coordinate/Assist with supervising C&C team and ensuring operational goals.
• Careful attention to details.
• Research and rectify customer problems.
• Effective communication with accounts, reps, supervisor, and Tura staff.
• Account maintenance.
• Calling delinquent accounts and processing payments.
• Reviewing customer accounts for adjustments.
• Assist and Monitor New Accounts Processes to verify CIS are signed appropriately, and accounts are set up correctly.
• Assist the Credit Manager with ACH & EFT Payments on corporate accounts to verify they are applied correctly in the absence of Credit Manager.
• In the absence of the Credit Manager verify employee’s timely arrival and note any absentee or leave.
• Assist with sending Final Demand Letters & sending accounts to the collection agency.
• Distribution of Delinquent Letters
• Reconciliation of Customer Accounts as neede