Credit Control Assistant at Accor

Nairobi, , Kenya -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

0.0

Posted On

26 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Credit Control, Accounts Receivable Management, Debt Collection, Credit Administration, Payment Reconciliation, Credit Policies, Risk Assessments, MS Office, Excel, Accounting Software, Opera, SAP, Sun Systems, Sage, Compliance, Reporting

Industry

Hospitality

Description

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description To support the Credit Control team in managing the company’s accounts receivable, ensuring timely collection of outstanding debts, accurate maintenance of customer accounts, and compliance with credit policies to safeguard the organisation’s cash flow. Key Responsibilities 1. Accounts Receivable Management Assist in monitoring and following up on outstanding customer accounts in line with company credit policies. Prepare and send customer statements, reminders, and collection letters. Record and allocate customer payments to the appropriate accounts in the accounting system. 2. Credit Administration Verify credit applications and maintain up-to-date records of customer credit information. Assist in the preparation of credit reports and risk assessments for new and existing customers. Support the review of customer credit limits and report any variances to the Credit Manager. 3. Debt Collection Liaise with clients to resolve payment issues or disputes promptly and professionally. Maintain a follow-up schedule for overdue accounts, escalating persistent issues to the Credit Manager. Assist in preparing monthly aged debt reports. 4. Reconciliation & Reporting Reconcile customer accounts regularly to ensure accuracy of balances. Assist in producing weekly and monthly collection performance reports. Maintain accurate filing of all correspondence and documentation relating to credit control. 5. Compliance & Internal Controls Ensure all credit control activities comply with company policies and relevant regulations. Work closely with the Sales and Reservations teams to prevent credit issues before they arise. Support the Finance team during audits by providing necessary credit documentation. Qualifications Diploma/Degree in Finance, Accounting, or a related field. 1–2 years’ experience in credit control, accounts receivable, or finance administration (preferably in hospitality or service industry). Proficiency in MS Office (especially Excel) and accounting software (e.g., Opera, SAP, Sun Systems,sage). Knowledge of credit control principles and practices. Additional Information Your team and working environment: Tight-knit and team oriented. Hard-working, engaging and inclusive. Attention to detail and hygiene Well organised and autonomous Job-Category: Finance Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The role supports the Credit Control team by managing accounts receivable, ensuring timely collection of outstanding debts, and maintaining accurate customer account records in compliance with credit policies. Key duties include monitoring outstanding accounts, processing payments, verifying credit applications, and liaising with clients regarding payment issues.