Credit Control Assistant at Swan

Port Louis, Port Louis, Mauritius -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Debt Collection, Payment Processing, Cheque Tracking, Standing Order, Direct Debit, AS400 Input, Payment Allocation, Reconciliation, Sending Reminders, Handling Disputes, Lodging Payments, Credit Restrictions Follow-up, Statement Preparation, Policy Cancellation Dossiers, Attorney Referral, Repayment Plan Arrangement

Industry

Financial Services

Description

Responsibilities * Assist in debt collection - direct clients, agents and brokers * Process payments received - cheques/internet banking * Update cheque tracking system * Monitor/process and upload standing order/direct debit * Ensure timely input in AS400 * Allocate payment received from Brokers, follow up on overdue premiums and ensure that payments are received and perform quarterly reconciliation. * Monitor the timely sending out of reminders/‘Mise en Demeure’ and follow up for unsettled accounts * Attend to customer’s queries - including banks, agents and brokers - in a timely manner and handle any dispute * Process payments received and ensure that they are lodged promptly * Follow up on credit restrictions * Prepare and dispatch Statements of Accounts * Prepare dossiers for cancellation of policies and Loans and Default client’s cases to be referred to Attorney or Commissioner for protection of Borrowers. Liaise and follow up on cases already referred. * Contact customers, agents, banks or brokers for outstanding payments. Arrange for appointment to discuss/set up repayment plans. Record arrangements. * Prepare monthly reports when required * Regularly carry out the maintenance of files on the computer system Candidate’s Profile * Higher School Certificate (HSC) or equivalent (Mathematics and Accounting at principal level would be an advantage) * At least 2 years’ working experience in a similar position * Fully conversant with MS Office Tools (Word, Excel and PowerPoint) * Outgoing personality, with excellent oral and written communication skills * Be a good team player * Good planning and organisation skills * Be able to work under pressure The Company reserves the right: 1. To convene only the best qualified candidates to participate in the selection exercise. 2. Not to make any appointment following this advertisement.

Responsibilities

The assistant will be responsible for chasing and collecting outstanding debt from clients, agents, and brokers, which includes processing received payments, updating tracking systems, and monitoring direct debits. Key duties also involve handling customer queries, processing payment allocations, following up on credit restrictions, preparing statements, and preparing necessary documentation for policy cancellations or legal referrals.