Job Title: Credit Control Clerk
Annual Salary: £27,000
Contracted Hours: 37.5 hours per week, Monday-Friday, 09:00-17:00
Location: Nursling Industrial Estate, SO16 0YS

*HYBRID WORKING WILL BE OFFERED AFTER FULL TRAINING HAS BEEN COMPLETED*

We are seeking a detail-oriented and proactive Credit Control Clerk to join our finance team. The ideal candidate will be responsible for managing and maintaining customer accounts, ensuring timely collection of outstanding debts, and minimizing financial risk to the company. This role requires excellent communication skills, strong numerical ability, and a high level of accuracy in financial record-keeping.

SKILLS

• Previous experience in credit control, accounts receivable or a similar finance role
• Excellent communication skills both written and verbal
• Excellent numeracy skills
• Confident use of the Microsoft Office suite of programs
• The ability to work as part of a team and on your own initiative
• Strong organizational skills and attention to detail

• Post and allocate payments to customer accounts accurately and reconcile accounts where required
• Process credit account applications including obtaining credit reports/searches
• Monitor and review customer credit limits
• Ensure that the company credit policy is adhered to by the sales team
• Contact customers for overdue payments via telephone, letter and email
• Keep customer notes updated and resolve customer queries quickly
• Any other duties in line with your job role