Role: Credit Control Manager
Location: Blackburn, BB1 2FA
Job Type: Full time - 12 month fixed term
Salary: £40,000 - £45,000 (Depending on experience)
Bonus Scheme: Bonus Incentive!
Company: EG On The Move

WHAT’S IN IT FOR YOU?

Whether you’re looking to build a long-term career as we expand across the UK or seeking a job with top benefits, we’ve got you covered:

• Bonus Incentive
• 15% Food to Go Discounts – Greggs, Starbucks, Subway, Popeyes, Cinnabon, Chaiiwala & Sbarro
• Flexible Working Day
• Free on Site Parking
• Waterside Café – Freshly prepared meals everyday
• On site Prayer and Ablution Facilities
• Employee Assistance program
• Support for mental and financial wellbeing
• Life Insurance
• Legal Assistance
• Retail Discounts
• Learning & Development Opportunities
• Salary Sacrifice Pension

ABOUT THE ROLE:

We’re looking for an experienced and proactive Credit Control Manager to lead our credit control function within the Finance Operations team. This is a key role focused on optimising cash flow, reducing credit risk, and ensuring the integrity of financial data, whilst bringing structure, insight, and energy to the team along the way.
Working closely with credit control specialists and collaborating across Finance, Commercial, and IT teams, you’ll help shape efficient, scalable processes that support our growth and deliver real business impact.
If this sounds like you, and you’re ready to take the lead in a fast-moving, collaborative environment where your ideas and energy will make a real impact, then we’d love to hear from you!

WHAT YOU’LL DO:

• Help to lead and manage the credit control team to ensure timely collections and minimise aged debt across all B2B customer accounts.
• Oversee the raising, processing, and accuracy of B2B invoices in line with customer contracts and service agreements.
• Set and monitor customer credit limits, ensuring adherence to credit policies and proactive credit risk management.
• Manage escalations and customer disputes to resolve overdue balances professionally and efficiently.
• Provide regular reporting and commentary on aged debt, cash collections, and credit risks to senior management.
• Collaborate with internal teams to enhance and automate credit control processes.
• Play an active role in the optimisation of Microsoft Dynamics 365 (D365), ensuring alignment with operational and financial requirements.
• Define and monitor key performance indicators (KPIs) for data accuracy, collections performance, and team productivity.
• Promote best practice across customer onboarding and credit assessment.
• Lead, mentor, and develop a team of Credit Control Specialists, building a high-performing, customer-focused culture.
• Partner cross-functionally with Sales, IT, and other departments to ensure credit and data processes support scalable business growth.
• Ensure compliance with internal control frameworks, data protection requirements, and external regulatory standards.