SALARY: UP TO £35,000 PER ANNUM DEPENDING ON EXPERIENCE.

The Credit Control Team Leader is responsible for supervising the Accounts Receivable and Credit Control function across both our ATS Euromaster and Tructyre businesses. They shall oversee the process of cash sale customer refunds as well as ensuring fast and accurate application of customer remittances, managing outstanding debt collections, and driving overall team performance to meet key financial targets by monitoring customer accounts, customer queries, identifying collection issues, and implementing strategies to maintain excellent customer service standards.

· Team Supervision: Be a role model for your team of 4 employees. Oversee their day-to-day performance whilst coaching, teaching and providing them opportunities to learn and develop. Conduct regular 121s and team meetings to manage team performance.
· Processes and Procedures: Maintain Standard Operating Procedures and process flows for key tasks within the Accounts Receivable Department.
· Continuously Improve Processes: Assist in process improvement initiatives to improve efficiency and support the organisation’s financial health.
· Managing Cash Flow: Deliver on cash collection targets for credit control.
· Month End Close: Work with accounting teams to close out month end on time.
· Building Relationships: Build and maintain positive relationships with customers, collection agencies and insurance companies.
· Collaboration: Work with management and other departments such as Commercial, Customer Services and Operations on credit control.
· Creditworthiness: Perform initial review of credit applications, review and report on any overtrading and review existing customers’ credit periodically.
· Bad Debt: Ensure we maximise bad debt recovery through credit insurance and keep write offs to a minimum. Complete monthly review of bad debts/aged debts with AP and AR Manager.
· Dunning Procedures: Oversee the dunning process ensuring legal action is taken where necessary to recover debt.
· Aged Debtors: Perform regular reviews and take actions in order to keep the debtor’s ledger clean and tidy.