THE PERSON

At 3t our values of Innovation, Collaboration and Excellence are at the heart of what we do and reflect what is important to 3t, how we operate and fulfil our vision. We are looking for future colleagues who believe in the power of working together by being open and respectful, think creatively and dare to be different to find solutions and are dedicated, driven and passionate to strive for excellence. You will have:

• A minimum of 3 years credit control experience
• Acute attention to detail with the ability to reconcile complex accounts
• Excellent prioritisation, organisation and time management skills
• Ability to maintain strong relationships with external and internal stakeholders
• A positive can do attitude with an inquisitive mind
• Knowledge and experience of Microsoft Office and Sage accountancy software
• desirable

Job Types: Full-time, Permanen

Duties and Responsibilities:

• Take a proactive role in managing and collecting debts via telephone and email
• Ensure timely payments are received
• Respond to relevant client enquiries.
• Manage collection of missing or delayed POs from customers
• Resolve all disputes by liaising with internal and external stakeholders
• Allocation of receipts to Sage accounting system
• Keep payments on account to a minimum chasing remittance advice where necessary
• Email box to keep within 5 days to comply with KPI’s
• Prepare statements, client status reports and all relevant information as required
• Work closely with the Sales and Booking teams to resolve outstanding issues
• Build and maintain strong relationships with clients and suppliers via telephone to ensure the smooth running of accounts and visibility of the day to-day cash cycle
• Provide administrative support to the team and any other adhoc tasks that are required