• Achieve monthly and annual collections targets
• Contact customers via email or phone to follow up with overdue debts and negotiate repayment terms where necessary
• Investigate and resolve client queries and disputes relating to billing and outstanding invoices, and to ensure timely resolution
• Maintain strong credit control by partnering closely with sales, service support and other related functions
• Prepare weekly/monthly/quarterly credit control reports
• Maintain accurate and up-to-date client profiles, payment records and risk assessments
• Liaise with solicitors on legal matters pertaining to recovery of delinquent accounts
• Review credit policy and propose improvements from time to time
• Support the credit control team and contribute to broader departmental goals by undertaking additional duties as and when required

REQUIREMENTS

• At least 3 - 5 years’ experience in Credit Control/Accounts Receivable function
• Possess a Diploma in Accountancy or related field
• Computer literate and proficient in MS Office applications
• Accounting experience and knowledge in Client Relationship Management System an added advantage
• Good communication, writing and interpersonal skills
• Good problem-solving skills and able to take initiative
• Meticulous and matured
• A good team player with positive working attitude

Please refer the Job description for details