Full job description

The best Credit Controllers know there's more to the job than chasing overdue invoices.

It's about knowing when to pick up the phone, when to ask the right questions and when to listen. Most importantly, it's about building strong customer relationships that get results.

If that sounds like your approach, this could be the role for you.

You'll take responsibility for your own ledger, managing your accounts from start to finish and working closely with colleagues across the business to resolve queries, improve cash flow and keep customers engaged.

You'll be joining a collaborative finance team where you'll be trusted to manage your workload, encouraged to solve problems and given the opportunity to contribute ideas that improve how we work.

What will you be doing?

• Taking full ownership of an allocated sales ledger and proactively managing outstanding debt.
• Building strong relationships with customers to secure payment while delivering a positive customer experience.
• Investigating invoice and account queries and working with internal teams to resolve issues quickly.
• Producing and analysing aged debt reports and keeping key stakeholders updated on progress.
• Working closely with invoicing, treasury and wider finance colleagues to ensure accounts remain accurate and up to date.
• Supporting cash allocation and reconciliation activities when required.
• Contributing to month-end reporting and wider finance projects.
• Identifying opportunities to improve processes and make credit control more efficient.
• Supporting the integration of new business units into the wider finance function.
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