Farnell
Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair.
Join Our Credit Control Team in Leeds!
We’re looking for a Credit Controller to join our fast-paced, high-performing team. This full-time, permanent role offers hybrid working – 3 days in our Leeds office, 2 days from home – and the chance to take ownership of your own sales ledger for key EMEA customers.
You’ll be at the heart of our credit management and collections activity – maximising cash flow, minimising risk, and maintaining top-tier audit standards – while building strong relationships with both internal and external stakeholders.
If you’re proactive, solution-driven, and passionate about delivering excellent customer service, we’d love to hear from you.
What’s in it for you?

Along with offering a competitive salary package, we also offer:

• A supportive team environment where everyone really is working toward the same goal.
• A strong open door policy within management
• An environment where you will be given the tools and opportunities to further your career
• Pension scheme
• Simply Health Medical Cover
• 25 days holiday plus bank holidays with option to buy additional holiday
• FREE Onsite Parking
• Flexible home working
• Cycle to work Scheme & Car salary sacrifice schem
• Reward schemes

What will you be doing?

Take full ownership of your sales ledger, running aged debt reports, chasing and collecting payments on time

• Stay on top of all customer communications via phone, email, and Salesforce cases, ensuring every query is handled promptly and nothing slips through the cracks
• Tackle risks head-on, from fraud and credit to trade compliance, identifying and escalating issues quickly to protect the business
• Analyse and recommend credit facilities, presenting clear, data-driven insights for decision-making
• Collaborate and influence, building strong relationships across EMEA, attending customer and internal meetings to keep collections on track
• Drive improvement, suggesting smarter ways of working and supporting the rollout of new credit processes
• Manage bad debt, reviewing recommendations, escalating as needed, and working closely with third-party collection partners and legal teams
• Support audits and reviews, from annual credit checks to mass account deactivations and master data reviews
• Champion compliance, ensuring Credit Management Policy and DOAM are met without compromise
• Adapt and assist, taking on ad-hoc tasks to keep the team running smoothly

What about you?

• Proven credit control experience in a B2B environment
• Resilient and adaptable, with the ability to thrive in a changing, strategically driven environment
• Strong stakeholder management skills, building trust and collaboration across functions
• Experienced in handling multi-currency payments and managing multi-currency sales ledgers
• In-depth understanding of sales ledger processes and their impact on overall business performance
• Skilled in making high-quality, commercially focused credit decisions
• Confident and professional communicator at all levels, with a diverse audience
• Ability to prioritise and manage own workload as well as support team members in managing theirs
• Strong analytical and problem-solving abilities
• Proficient in financial systems such as ASW and advanced in Microsoft Office applications
• ACICM qualification desirable
• A second European language is desirable

If this role sounds like it could be of interest then please apply now!

Please refer the Job description for details