Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

JOB SUMMARY

To administer an assigned portion of the Sales Ledgers to generate maximum cash flow, minimise bad debts and provide a high standard of Customer service Specific Responsibilities.

• Maintain Customer accounts within the designated credit limit and aged debt profile
• Ensure all sums are paid on outstanding accounts to terms
• Attend regular meetings with sales and other departments to minimise customer disputes
• Record all summary details of all contact with Customers
• Process any credit held orders and contact sales/customers where necessary
• Record and action all queries and disputed invoices
• Prepare accounts for review by Management when required• Process journal adjustments as necessary
• Ensure documentation / filing kept up to date and accurate
• Assist with new customer on-boarding
• Refer any accounts where problems exist at an early stage and prepare accounts for litigation
• Visit customers when necessary to ensure the smooth running of the account
• Ensure maximum efficiency of the Sales Ledger by liaising with other departments within CDW
• Cover holiday periods and assist with any departmental needs as and when necessary
• Carry out other tasks as detailed by the Credit Manager or Company Management