Credit Controller

at  Europa Worldwide Group

Europa Worldwide Group are currently recruiting for an exciting opportunity as a Credit Controller, to join our fantastic Accounts Department.
Who we are? Europa Worldwide Group is an ambitious independent logistics operator with three divisions, Europa Road, Europa Air & Sea, and Europa Warehouse, and has been featured in The Sunday Times Top Track 250 for three years.
The group employs over 1,400 people with 17 sales offices in the UK, and the Republic of Ireland, plus European teams in Belgium and the Netherlands and internationally in Hong Kong, China, India and the UAE.
We are looking for.. For a Credit Controller to join our Europa team. The role will involve working within a team, as well as on your own initiative and supporting. The ideal candidate will have experience within an administration role, customer service knowledge and strong communication skills.
Salary: Earn between £24,000 to £28,000 per year, based on your skills and experience.

• Responsible for directing customers to Corrivo portal to access copy invoices and in exceptional circumstances, produce copy invoices and statements via email.
• Responsible for raising queries via Corrivo in relation to price disputes, customs documentation, goods not received, and various other reasons as dictated by the customer for the relevant department to resolve.
• ·Escalate via the Credit Control Supervisor to legal proceedings as and when all avenues are exhausted and assign with Solicitors or third-party collection agents as and when necessary.
• Following all contact with customers, input and manage diary notes with action dates regarding conversations, agreement, and queries.