WHAT DO WE DO?

We offer an exciting opportunity to be part of our success story and a fantastic employee centric business, part of the Stena Line portfolio.
The business has three pillars.
· Ferries – Established in 2003, Freightlink is one of Europe’s largest, whole of market freight ferry agencies. We have achieved this through a complementary focus of delivering digitalisation and impeccable customer service.
· Freight forwarding – Freightlink Reload provides first class freight forwarding services throughout Europe by integrating with Freightlink’s freight ferry customers we can offer unrivalled access to hauliers throughout Europe.
· Customs - CustomsLink our newest business was created in response to post Brexit border complexities and takes a fresh approach to an old established business by digitalising the processes.

We are seeking a skilled Credit Controller to join our team. As a Credit Controller, you will play a crucial role in managing and maintaining the financial health of our organisation. Your primary responsibility will be to ensure timely collection of outstanding debts and minimise credit risk by administrating the sales ledger and credit control process. This is a vital position that requires strong analytical skills, attention to detail, and excellent communication abilities.
Responsibilities:
· Contact customers from across both companies via phone or email to collect outstanding debt in a timely fashion
· Maintain accurate and up to date records of all customer interactions and transactions
· Work closely with the Ledger Supervisor and Cash Reconciliation Clerk
· Build and maintain a good working relationship with customers’ accounts departments, and monitor their accounts for non-payments, delayed payments, or other irregularities
· Collaborate with the companies various departments to resolve any issues impacting payment collection timely and efficiently.
· Ensure credit customers remain within set credit limits and their accounts are kept reconciled
· Post all sales ledger related cash from bank statements each day
· Export weekly/monthly customer and sales invoices files from in house system and import into Finance system
· Issue statements of account and copy documents to customers where required to ensure the companies are paid in a timely manner
· Manage the Aged debt, escalate any issues and ensure appropriate actions is taken
· Investigate and resolve billing discrepancies or disputes
· Prepare and send invoices to customers
Skills
· Excellent phone etiquette and interpersonal skills
· Ability to build a rapport with customers and internal stakeholders
· Strong data entry skills with high attention to detail
· Proficiency in finance systems and MS Office Suite
· Knowledge of accounts payable processes and procedures
· Reconciliation of customer accounts
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If you are a motivated individual with a passion for finance and possess the necessary skills to excel in this role, we invite you to apply. Join our team and contribute to the success of our company as a Credit Controller.