JOB DESCRIPTION

• Negotiate payment plans, follow up failed promises to pay and resolve disputes
• Allocation of receipts in an accurate and timely manner
• Reviewing and understanding client ledgers
• Dealing with clients and internal queries relating to bills and client ledgers
• Liaising with solicitors and fee earners on a regular basis regarding aged debt positions
  ·Reconciliation of customer accounts

·Prepare overdue debts for legal action

• To establish and maintain key relationships with Clients - the ability to manage aged debt whilst upholding client goodwill is critical
• Prompt resolution of client invoice queries, liaising with both Fee Earners and Clients to resolve

To provide detailed analysis of outstanding debt to Clients and Fee Earners as required

• To review processes and to identify any potential improvements in processes.

KEY SKILLS & ATTRIBUTES

• Strong communication skills with the ability to liaise with individuals at all levels
• A confident telephone manner and excellent written communication skills
• Empathetic but tenacious, with the ability to build relationships to ensure debts are resolved quickly and efficiently
• Ability to understand and manage credit control processes
• The ability to work in a team and individually with self-motivation
• Good attention to detail with excellent organisational skills
• The ability to work under pressure and to deadlines in a fast paced, challenging and result driven environment
• Knowledge of Microsoft Office packages including Excel
  Note: Salary is based on FTE (35hours/week) therefore will be calculated Pro Rata based on 25 hours/week
  Job Type: Part-time
  Pay: Up to £24,000.00 per year

Benefits:

• On-site parking

Ability to commute/relocate:

• Preston PR1 1NT: reliably commute or plan to relocate before starting work (required)

Experience:

• credit control: 1 year (required)
• accounting: 1 year (preferred)

Work Location: In perso

Please refer the Job description for details