Looking for a new challenge? Do you have exceptional customer service skills? Looking for a great place to work with a company that really care?
Maybe it’s time for you to come and join us at Contact Web! We are seeking individuals who are not only enthusiastic and efficient but also possess an outstanding telephone manner. This is an opportunity to join a dynamic organisation and contribute towards the ongoing success of their finance department.

ABOUT US:

At Contact Web, we take pride in being a premier Contact Centre outsourcing business, dedicated to delivering exceptional service to our clients. We are not your average call centre, we are passionate about creating a positive and fun work environment and we are currently opening the doors to welcoming a dynamic and motivated Credit Controller.

ESSENTIAL SKILLS & ATTRIBUTES:

· Exceptional problem-solving abilities and attention to detail
· Excellent telephone manner
· Time management skills to handle multiple tasks and deadlines effectively
· Detail-oriented with a commitment to accuracy in financial records
· Adept at building and nurturing client relationships
· Effective communicator with a patient and accessible approach
· Collaborative team player with strong interpersonal skills
· Proactive and solution-oriented mindset
· Strong diplomatic skills with a knack for resolving conflicts tactfully
· Excellent IT Skills

DESIRED EXPERIENCE (BUT NOT ESSENTIAL):

· Proven track record in financial services with a focus on client management
· Previous Credit Control experience and knowledge of credit control procedures
· Previous exposure to the recruitment industry
· Familiarity with basic financial principles and terminology

ADVANTAGEOUS QUALIFICATIONS:

· Qualifications in Finance, Accounting, Business, or a related field - or equivalent work experience in a finance-related role will be considered in lieu of a qualification

Please refer the Job description for details