Company Description
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
Job Description
We are recruiting a Credit Controller to join our team in Ashby de la Zouch on a full time, permanent basis. Working within a small, but friendly team comprising of the Credit Manager and Credit Controller, you will be expected to ensure the timely collection of receivables in accordance with the company’s credit terms. You will deal with all aspects of credit control with the aim to reduce DSO’s, minimise bad debts and maximise cash flow.
You will report to the Credit Manager.

Responsibilities will include:

• Setting and maintaining credit limits in line with UK Credit Policy
• Proactive chasing of debts within agreed terms
• Collection of overdue debts from initial phone calls/emails through to issuing legal proceedings
• Release of orders where credit limits have been exceeded or accounts have been placed “on stop” (in accordance with pre-determined guidelines)
• Requesting credit limit increases where appropriate
• Taking ownership of queries raised and liaise with other departments to resolve
• Weekly account reconciliations to minimize unallocated cash
• Placing accounts on stop and referring accounts for legal collection where viable
• Recording and resolution of sales invoice queries, working closely with the 11 service branches
• Reviewing Customer Trend Analysis
• Identify any missing payments, contacting customers and updating customers’ accounts as necessary
• Resolving queries both internally and externally around outstanding invoices
• Agreeing and monitoring customers payment arrangements where appropriate
• Uploading invoices onto Customer portals
• Setting up New Accounts

Qualifications

You will have

• An understanding and keen interest in Credit Control
• A basic Business/Accounting knowledge
• Excellent interpersonal skills are required, with the ability to build strong relationships with internal and external customers
• A team player with excellent communication skills
• Self-motivated
• Experience of dealing with a high volume of customer accounts
• A polite, confident and assertive telephone manner
• Experience in using SAP is preferable but not essential as full training will be provided
• Well organised and able to work in a methodical and meticulous manner
• Able to work effectively under pressure
• Good IT Skills particularly in Microsoft Excel

Additional Information

We offer

• A competitive salary
• An Annual bonus
• 25 days annual leave + bank holidays
• A contributory pension scheme + life assurance + income protection insurance
• Employee shares save scheme
• Retail, leisure and travel discounts
• Buy and sell holidays
• Quarterly team lunches
• Weekly fruit basket
• Gallons of free tea, coffee and hot chocolate
• A seemingly endless supply of cake, biscuits and chocolate
• Working within a lovely team
• Hybrid working available

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That’s why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination

• Setting and maintaining credit limits in line with UK Credit Policy
• Proactive chasing of debts within agreed terms
• Collection of overdue debts from initial phone calls/emails through to issuing legal proceedings
• Release of orders where credit limits have been exceeded or accounts have been placed “on stop” (in accordance with pre-determined guidelines)
• Requesting credit limit increases where appropriate
• Taking ownership of queries raised and liaise with other departments to resolve
• Weekly account reconciliations to minimize unallocated cash
• Placing accounts on stop and referring accounts for legal collection where viable
• Recording and resolution of sales invoice queries, working closely with the 11 service branches
• Reviewing Customer Trend Analysis
• Identify any missing payments, contacting customers and updating customers’ accounts as necessary
• Resolving queries both internally and externally around outstanding invoices
• Agreeing and monitoring customers payment arrangements where appropriate
• Uploading invoices onto Customer portals
• Setting up New Account