Location: Mansfield (Pleasley Vale), Nottinghamshire
Salary: £25,000 – £27,000 per annum (dependent on experience)
Job Type: Full-Time, Permanent
Department: Finance
Reporting to: Peter Gooding / Rachel Davenport

ABOUT NAPIT

Formed as a Trade Association in 1992, NAPIT has grown significantly but still upholds its founding values: Superior Customer Service, Integrity, Teamwork, Compliance, and Innovation.
We are committed to raising standards and safety within the building services sector and are proud of our culture and unique working environment. Based in the beautiful historic stone mills of Pleasley Vale, NAPIT blends heritage with cutting-edge training and innovation, particularly through our Centre of Excellence for Low Carbon Technologies.
As we continue our journey of growth, we are looking for talented individuals to join our team and shape the future of our organisation.

THE ROLE

We’re looking for an enthusiastic and proactive Credit Controller to join our busy Finance team. This role is essential in ensuring timely collection of payments, maintaining healthy cash flow, and supporting wider financial operations.

KEY RESPONSIBILITIES

• Monitor customer accounts and follow up on outstanding invoices
• Communicate with customers via phone, email, and post to chase payments
• Resolve billing issues and disputes
• Maintain accurate records of communication and payments
• Prepare reports on debtor balances and cash collection
• Liaise with internal teams (e.g. Sales, Customer Service) to resolve queries
• Recommend and implement legal action or escalation of bad debts where necessary
• Process card payments and manage accounts on hold
• Allocate receipts and write off bad debts as needed
• Support the wider finance team with additional tasks