Credit Controller at NCC Group LLC

Manila, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

0.0

Posted On

17 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Credit Control, Ledger Management, Client Communication, KPI Adherence, Record Keeping, Query Resolution, Stakeholder Collaboration, Cash Flow Forecasting, Credit Checking, Data Validation, Reporting, Problem Solving, Attention To Detail, Analytical Skills, Verbal Communication, Written Communication

Industry

IT Services and IT Consulting

Description

Credit Controller Key Responsibilities: Accountable for own ledger portfolio c500 invoices Liaise with clients by email and phone to ensure timely payment of invoices, minimising overdue debts while maintaining positive customer relationships Ahere to team collection KPI’s Maintain excellent ledger controls - Keeping accurate records of all customer collections and query activities in collections CRM Facilitate customer query resolution Escalate and report payment issues and delays to management in weekly 1 to 1s with credit manager Collaborate and build strong trusting relationships with internal and external stakeholders: Work closely with billing sales, and cash and banking teams, to resolve discrepancies and minimise collections delays . Individual weekly cash flow forecasting Credit check assessments Customer data validation checks Produce team reports Candidate Requirements Essential: Minimum 5 year’s experience in credit control Proactive self stater, who is a team-player, adaptable and a right first-time attitude. Equally confident liaising with clients by email and phone, with excellent verbal and written communication skills, to effectively interact with clients and internal teams. Ability to provide excellent client engagement when contacting clients for payment or handling queries. Strong attention to details with a proactive problem-solving approach. MS Office, particularly Excel. Ensure high levels of attendance and punctuality. Strong analytical skills to assess credit risk and make informed decisions regarding credit applications. Beneficial : Workday Salesforce Sidetrade The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, Asia- Pacific and United Arab Emirates. We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business. Our values and code of ethics are at the heart of how we operate – we work together, we are brilliantly creative and we embrace difference. We treat everyone and everything with equal respect. We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best.

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Responsibilities

The Credit Controller will manage an assigned ledger portfolio, focusing on ensuring timely invoice payments through client liaison via email and phone while adhering to collection KPIs. Key duties also involve maintaining accurate collection records, facilitating query resolution, reporting payment issues to management, and contributing to weekly cash flow forecasting.