OVERVIEW OF THE COMPANY:

Novoferm have the privilege to be Europe’s largest system supplier of garage doors, doors, frames and door operators.
Our teams are made up of over 3,000 members who between them serve private, trade and industrial customers.
Since 1955 our policy to deliver quality over quantity is ingrained at the heart of our company, something fully represented by our values and endorsed withISO9001 accreditation.
Since 2003 Novoferm has been a proud part of the Japanese Sanwa family of companies.

COMPANY VALUES

As a business, we recognise the importance of tailoring our decisions and actions around our company values and we are looking for an individual who can demonstrates these.

MAIN PURPOSE OF THE ROLE:

The primary role of a credit controller is to take full responsibility and management of a portfolio of key customers with the purpose of maximising the debtor cash collection performance and reduce overdue debt whilst minimising any risk of late payment and bad debt. This role works closely with their peers and cross-functionally with other departments and branches/depots based around the UK.

SCOPE OF THE ROLE:

The scope of the role of the credit controller for GDC is to evaluate the creditworthiness of potential customers, managing customer accounts, handling and resolving disputes, following the company’s policies and procedures. The credit controller is expected to work closely with the customer service team and sales representatives in order to improve customer experience and customer retention.

QUALIFICATIONS – SKILLS – EXPERIENCE REQUIRED FOR THE ROLE

· Proven working experience as a Credit Controller
· Experience in Retail/ home improvement and/ or Manufacturing ideal but not essential.
· Good communication skills both written and verbal.
· Advanced excel, use of Microsoft Business Central would be advantageous but not essential.
· Excellent professional telephone manner.
· The ability to travel to other locations as required.
· Ability to prioritise workload.