About Us: RAK Ceramics is a renowned industry leader in providing top-quality sanitaryware and tiles with the UK distribution head office based in Petersfield. With a commitment to excellence and a strong focus on customer satisfaction, we have established ourselves as a trusted brand in the market. As part of our continued growth, we are seeking a dedicated and experienced Credit Controller to join our dynamic team.
Job Overview: We are looking for a skilled Credit Controller to join our team of 2 reporting to the credit control supervisor to assist with the credit and collections processes within our organization. The successful candidate will play a crucial role along with a team to ensure the financial health of the company by working towards an efficient credit control system and minimizing credit risk and dealing with part of a customer base of 1400.

QUALIFICATIONS AND REQUIREMENTS:

• Proven experience in credit control.
• Excellent communication abilities.
• Familiarity with accounting software and Microsoft Office Suite.
• Detail-oriented with a high level of accuracy.
• Ability to work independently and as part of a team.

• Credit Assessment: Evaluate the creditworthiness of new and existing customers.
• Credit Limits: Establish and monitor credit limits for customers based on financial data analysis with the relevant approval processes.
• Invoicing and Statements: Issue accurate and timely invoices and statements to customers.
• Collections: Actively pursue outstanding payments and engage with customers to resolve payment issues, mainly over telephone, following up via email.
• Communication: Maintain open lines of communication with internal departments and external customers regarding credit-related matters.
• Query Handling: Resolving customer queries in a timely manner for fast payment of invoices.
• Reporting: Prepare regular reports on the status of receivables and credit risk.