Full job description

Your new company

Hays is currently working with a leading manufacturing business committed to delivering high-quality products and exceptional customer service. Part of a global organisation they pride themselves on maintaining strong customer relationships, driving continuous improvement, and creating a supportive environment where our people can thrive.They are now looking to add an experienced Credit Controller to their established Finance Team who is motivated, professional and will take ownership of the credit control function to make a real impact on cash flow and customer relationships.

Credit Control - Stand Alone

Permanent

Full Time - Hybrid working

Hull

£31,000

Your new role

Reporting to the Finance Manager, you will be responsible for managing the end-to-end credit control process, ensuring customer accounts are effectively maintained and debts are collected in a timely manner.Key responsibilities include:

• Proactively managing customer accounts and aged debt.
• Chasing overdue payments and driving cash collection activities.
• Investigating and resolving customer queries efficiently.
• Reconciling customer accounts and maintaining an accurate sales ledger.
• Monitoring customer credit limits and payment terms.
• Supporting the Commercial Team with credit-related account management decisions.
• Allocating cash receipts and processing credit-related transactions.
• Preparing month-end reports and KPI information.
• Assisting with provisions, inter-company reconciliations, and month-end activities.
• Reviewing aged debt reports and agreeing actions with finance management.
• Supporting finance system upgrades, testing, and process improvements.
• Building strong relationships with customers, Account Managers, Customer Service teams, and internal stakeholders.
• Providing occasional reception cover when required.

What you'll need to succeed

This would suit a confident and proactive Credit Controller with experience working within a manufacturing environment or a similar fast-paced industry.Essential requirements:

• Minimum 3 years' experience in a Credit Control, Accounts Receivable, or similar finance role.
• Strong customer account management and debt collection experience.
• Excellent communication and relationship-building skills.
• Ability to influence stakeholders and confidently manage difficult conversations.
• Strong problem-solving and analytical abilities.
• High attention to detail and organisational skills.
• Ability to prioritise workload and meet deadlines.
• Proficiency in Microsoft Excel, Word, Outlook, and finance systems.
• A self-motivated and resilient approach with strong commercial awareness.

Desirable requirements:

• Understanding of group finance structures and reporting deadlines.
• Experience supporting month-end processes and reconciliations.
• Accounting knowledge, including journals and balance sheet reconciliations.
• CICM qualification or equivalent Credit Management qualification.
• Experience supporting ERP or finance system improvements.
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