CREDIT CONTROLLER

Salary: depending on experience. Overtime is available and paid at time and a half including weekends and bank holidays!

Oversee the end-to-end credit control process, ensuring timely payments and resolving outstanding debt efficiently by phone, email and text.
Handling inbound and outbound calls chasing and resolving debt.
Manage and negotiate payment plans and arrangements to support customers facing financial difficulties, ensuring compliance with regulatory standards for consumer debt.
Processing payment and direct debit runs.
Allocating payments onto the ledger.
Placing restrictions on customer’s services when payment is overdue.
Upselling existing products.