We are seeking a proactive and detail-oriented Credit Controller to manage credit control activities within the MEP Division, with a focus on electrical, mechanical, and plumbing products and services. The ideal candidate will have demonstrated experience managing both project-based clients (contractors, consultants, developers) and retail customers (distributors, resellers). This role requires close coordination with the sales, operations, and project teams to ensure timely collection and healthy cash flow.

• Credit Management:
• Evaluate new credit requests and conduct client credit checks.
• Set credit limits based on company policies and risk assessment.
• Maintain up-to-date records of customer accounts, aging analysis, and credit limits.
• Receivables Monitoring:
• Monitor accounts receivable balances across project-based and retail customers.
• Ensure timely invoicing and follow-up on outstanding payments.
• Handle escalations, disputes, and resolve billing issues in coordination with project or sales teams.
• Project Customer Management:
• Work closely with project managers and contract teams to track billing milestones, retention, and variation orders.
• Align payment terms with project schedules and ensure compliance with contractual obligations.
• Monitor payment certificates, LPOs, and collection timelines from contractors and consultants.
• Retail Customer Management:
• Oversee day-to-day credit control for retail sales, including cash sales, credit invoices, and returns.
• Engage directly with resellers, small contractors, and walk-in clients for payment collections and reconciliations.
• Reporting & Analysis:
• Generate regular reports on receivables, overdue accounts, and credit exposure.
• Provide analysis and forecasts to senior management to support cash flow planning.
• Recommend process improvements and assist in defining credit policies.
• Compliance & Documentation:
• Ensure credit practices align with company policies and local regulations.
• Maintain documentation of credit approvals, contracts, and correspondence with clients.
  Job Type: Full-time

Application Question(s):

• Please mention your current salary and expected salary here.