Credit Controller at Workman LLP

Glasgow, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

0.0

Posted On

17 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Credit control, Communication, Attention to detail, Organisational skills, Prioritisation, Teamwork, Microsoft Outlook, Microsoft Excel, Numeracy, Relationship building, Account reconciliation, Database management

Industry

Real Estate

Description

ABOUT THE ROLE Working in a close team of credit controllers in an exciting and fast-paced environment where you are responsible for high-profile clients, with support from your Manager and team. You will build relationships with your tenants and work closely with your Client Accountants, Treasury and Property Managers in order to give your clients the best service possible. WHAT MATTERS MOST IN THIS ROLE Building and maintaining close professional relationships with colleagues both within the credit control team and the wider business is essential in this role. Pro-activeness and going above and beyond is expected. This role will involve daily liaising with tenants via telephone and email to ensure payment for all charges as received as per the terms of the lease. To be successful in this role, you will require a high level of attention to detail, strong organisational, prioritisation and communication skills as well as being a good team player along with a desire to learn and develop within your role. Some of your duties will include: Regularly liaising and working in conjunction with Property Managers and Client Accounts dedicated to specific Clients or properties Maintain tenant database with accurate details to assist in pursuing arrears Work with a minimum of supervision on the collection of overdue accounts Acting pro-actively prior to deadlines in contacting regular late payers Uses initiative to achieve targeted results, while promoting customer goodwill Daily liaison with Cashiers to enable correct information is available to the Property Managers Reconciliation of accounts when necessary Reporting directly to Clients on the progress of obtaining arrears Other ad hoc duties as and when required WHAT WE EXPECT FROM YOU A proactive, practical, and positive approach to work is required. Excellent and professional communication skills with the ability to build good working relationships with your colleagues, both within Credit Control and the wider business. No credit control qualifications are required for this role, however Previous experience in Credit Control is desirable. Maths & English G.C.S.E A-C Good Numeracy Skills IT & Software Skills, particularly Microsoft Outlook and Microsoft Excel WHY WORKMAN? Hybrid working to offer you a great work life balance, with a minimum of three days in the office. A full-time contract (35 hours a week) Discretionary annual bonus and salary reviews. Healthcare, life insurance & wellness program. Your birthday off and an extra day between Christmas and New Year Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few. Social events throughout the year including a firm wide Christmas party! Generous referral bonus. ABOUT WORKMAN LLP As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry. We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors. We pride ourselves on the calibre of our employees and their unique skill sets. For more information on working for Workman please visit Our People | Workman LLP EQUAL OPPORTUNITIES We are an equal opportunities employer, and it is our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act 2010 This job description does not form part of your contract of employment and the duties may be amended from time to time Apply for this job

Responsibilities

The role involves managing high-profile client accounts, liaising with tenants to ensure timely payments, and collaborating with property managers and accountants. You will be responsible for maintaining accurate tenant databases, reconciling accounts, and proactively pursuing overdue payments.