Key Responsibilities Include:

• Managing a caseload of third-party Credit Hire claims from instruction through to settlement or litigation
• Reviewing liability and handling quantum disputes
• Liaising with clients, claimants, insurers and third parties to progress claims efficiently
• Reviewing payment packs and utilising Verify within the claims process
• Negotiating settlements and achieving commercially focused outcomes
• Maintaining accurate claim records, reserves and payments
• Delivering excellent levels of customer service throughout the claims lifecycle
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