Credit Loan Servicing Specialist II at RCB Bank

, Oklahoma, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Dec, 25

Salary

0.0

Posted On

27 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Loan Servicing, Communication, Organizational Skills, Problem Solving, Time Management, Attention to Detail, Team Collaboration, Core Banking Systems, Loan Terminology, Microsoft Word, Microsoft Excel, Microsoft Outlook

Industry

Banking

Description

RCB Bank has been a responsible employer since 1936, standing firm on moral and ethical principles as a bank and as an inclusive employer while fulfilling our commitment to excellence. Operating with values such as integrity, respect, sincerity and honor, RCB Bank is an equal opportunity employer, striving to hire diverse employees who meet high standards of character, education and occupational qualifications. RCB Bank is dedicated to building Relationships, contributing to our Communities, and embracing our Boldness! With over 60 locations, RCB Bank offers a variety of excellent career opportunities in Oklahoma and Kansas. We offer full-time and part-time opportunities along with a comprehensive benefit package (eligibility requirements apply). Internal Deadline: 9/19/2025 Position not remote, located onsite at support location. Oklahoma Locations: Claremore, Drumright, OKC, Ponca City, Vinita Kansas Locations: Ark City, Winfield, Hutchinson At RCB Bank, we believe that every role within our organization plays a critical part in delivering exceptional service to our customers and communities. The jobs we offer reflect our commitment to building strong, meaningful relationships and maintaining the highest standards of integrity, professionalism, and customer care. We are dedicated to fostering a culture where every team member understands their purpose and impact on our mission to serve the financial needs of our customers while contributing to the economic vitality of the communities we call home. RCB Bank is committed to creating an outstanding experience for our customers in every single interaction, and we desire to differentiate RCB Bank from the competition through exceptional standards of service. All employees, whether in person, on the phone, through email, or online are expected to conduct themselves with the utmost level of professionalism and customer service while adhering to the RCB Bank standards of service: Integrity, Reputation, Professional, Empowered, Welcome, Ownership, Action, Responsive, Relational, and Excel. POSITION SUMMARY: The Loan Servicing Specialist II plays a key role in the integrity and accuracy of the loan servicing function by performing a variety of daily functions within the loan servicing department, in addition to advanced tasks related to the loan booking and balancing process. This role requires a strong working knowledge of the core banking system and its corresponding loan-related platforms. This role ensures that new loans are booked accurately and timely, general ledger accounts are properly balanced, and system reporting is reviewed and reconciled. ESSENTIAL FUNCTIONS: Books new and renewed loans of all types into the core banking system using both manual and automated processes, ensuring accuracy and completeness of loan documentation, loan terms, and system coding during booking. Coordinates with lenders, loan processors, and supervisor to resolve discrepancies prior to final loan setup, verifying proper assignment of collateral, payment schedules, rates, and escrow settings. Monitors and responds to booking-related requests generated through workflows and the loan operating system. Reviews and acts on a variety of daily and periodic reports, including AFTs closed/rate maintenance, expiring lines of credit report, extension and renewal report; identifies and addresses exceptions and system issues noted on reports to ensure up-to-date loan records. Responds to inquiries regarding loan servicing issues from customers, branches, lenders, and administrative staff. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. EXPERIENCE REQUIRED: Minimum one (1) year of experience in loan servicing, balancing and loan boarding in core system, including familiarity with loan terminology preferred Experience with Jack Henry and loan operating systems a plus EDUCATION, CERTIFICATIONS & TRAINING: High school diploma or GED required JOB-SPECIFIC SKILLS & KNOWLEDGE: Strong communication skills with the ability to build relationships and collaborate within a team Organizational, problem-solving, and time management skills Working knowledge of applicable computer systems, such as Microsoft Word, Excel and Outlook Ability to manage multiple tasks/projects and meet deadlines in a deadline-driven environment Ability to deliver quality through attention to detail RCB Bank is an EOE. We offer EEO to all persons without regard to race, color, religion, age, marital or veterans’ status, sex, national origin, physical or mental disability, or any other legally protected class.

Responsibilities

The Loan Servicing Specialist II is responsible for the integrity and accuracy of the loan servicing function, performing daily functions and advanced tasks related to loan booking and balancing. This role ensures accurate and timely booking of new loans, balancing general ledger accounts, and reviewing system reporting.