Key Responsibilities

• Lead, coach and develop a team of eight credit and collections professionals.
• Oversee retail finance credit underwriting and ensure robust, risk-based decisions.
• Manage collections and litigation activities to minimise delinquency and protect portfolio quality.
• Monitor team performance and support professional development.
• Review credit policies, procedures and operational controls.
• Drive process improvements, automation and digital transformation.
• Maintain strong stakeholder relationships across the business.
• Ensure credit operations remain compliant, efficient and commercially focused
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