Credit Manager at WATERCRESS FINANCIAL GROUP LLC

West Des Moines, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

0.0

Posted On

21 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Credit Underwriting, Team Leadership, Loan Approval Operations, Policy Execution, Risk Tolerance, Data-Informed Decisions, Process Optimization, Loan Approval Automation, Regulatory Compliance, Auditing, Credit Policies, Risk Models, Workflow Systems, Data Analysis, Lending Regulations, Analytical Skills

Industry

Financial Services

Description

Description The Credit Manager is responsible for leading the credit underwriting function within a fast-paced, technology-driven lending environment. This role oversees the daily loan approval operations and strategic direction of the underwriting team, ensuring consistent, compliant, and data-informed credit decisions that align with company risk tolerance and growth objectives. The Credit Manager drives performance through coaching, policy execution, and collaboration with cross-functional teams, including Product, Compliance, Operations, and Risk. Ideal candidates are experienced leaders with a deep understanding of consumer credit underwriting, process optimization and loan approval automation. RESPONSIBILITIES Lead, manage, and develop a team of credit underwriters across all levels. Oversee the review and decisioning of loan applications, ensuring sound credit judgment, accuracy, and adherence to policies. Review and provide exception approval within company exceptions and high-dollar approval policies. Monitor underwriting queue and use prior-reports to maintain quality standards to ensure staff schedules achieve or surpass call-center SLA and underwriting quality assurance standards. Conduct regular audits and file reviews to ensure consistency, regulatory compliance, and risk integrity. Act as the primary subject matter expert for daily underwriting as part of ongoing monitoring and updates for company credit policies, underwriting guidelines, and risk models. Collaborate with Product and Engineering teams to enhance underwriting tools, automation logic, and workflow systems. Manage hiring, onboarding, training, and career development for the underwriting team. Identify enhancements to improve the underwriting training and on-boarding process. Serve as the escalation point for complex credit decisions, exceptions, and edge cases. Analyze underwriting data to identify trends, improve performance, and recommend portfolio risk adjustments Ensure team adherence to state and federal lending regulations, including ECOA, FCRA, and UDAAP. QUALIFICATIONS Bachelor’s degree or MBA in finance, business, or related field. 10 years of direct experience in credit underwriting or credit risk management, with at least 5 years in a leadership role. Strong knowledge of consumer or commercial lending practices, risk analysis, and regulatory compliance. KNOWLEDGE AND SKILLS Experience working in or with technology-enabled loan platforms Proven ability to lead and scale teams while maintaining performance standards and risk discipline. Excellent analytical, communication, and decision-making skills. Familiarity with data and credit analytics tools a plus.

Responsibilities

The Credit Manager will lead the credit underwriting function, overseeing daily loan approval operations and setting the strategic direction for the team to ensure compliant and data-informed credit decisions. This role involves managing and developing underwriters, monitoring queues, conducting audits, and serving as the subject matter expert for credit policies and risk models.