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Credit Officer- ( Collection & Recovery ) at ITM Tanzania Limited

Dar es-Salaam, Coastal Zone, Tanzania -

Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

0.0

Posted On

25 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Collections, Credit Management, Receivables Management, Customer Relationship Management, Team Management, Billing Issues Resolution, Credit Policy Review, Documentation, Compliance, Digital Finance Platforms

Industry

Human Resources Services

Description

Job Purpose To ensure timely collections and effective credit control by managing overdue accounts, resolving payment issues, and maintaining accurate customer credit records. Responsibilities Collaborate with the sales and finance teams to resolve customer billing or payment issues. Monitor outstanding receivables and follow up on overdue accounts. Collaborate with the sales and finance teams to resolve customer billing or payment issues. Participate in the review and update of credit policies and procedures. Build and maintain good relationships with customers while safeguarding the company’s financial interests. Maintain up-to-date customer credit files and ensure proper documentation. Ensure compliance with internal controls and company credit management standards. Knowledge & Experience 4–7 years in collections, credit management, or receivables management, preferably in telecom, consumer electronics, or microfinance. Proven experience managing a small team of tele-callers or collection agents. Experience with digital finance platforms is highly desirable. Bachelor’s degree in finance, Business Administration, Accounting, or related field.

Responsibilities

The Credit Officer is responsible for ensuring timely collections and effective credit control by managing overdue accounts and resolving payment issues. They will collaborate with sales and finance teams while maintaining accurate customer credit records.