Job req id: 25213
Date: 17 Jul 2025
Location:Docklands, VIC, AU, 3008 Macquarie Park, NSW, AU, 2113 Eight Mile Plains, QLD, AU, 4113
Are you ready to make an impact? We are in search of someone with the right attitude, mindset, and a relentlessly positive approach. This exciting role centres around building robust relationships and providing exceptional support across our branch network.
If you thrive in a collaborative environment and are enthusiastic about playing a significant role in our credit team, we want to hear from you.

Reporting to the Revenue Control Manager, the focus of this role is to perform debt collection activity for all monies due and past due as detailed within the region, and in line with specified collection procedures and timelines. In addition, you will:

• Call customers to follow up on outstanding debt and negotiate suitable payment arrangements.
• Build long lasting relationships with key internal stakeholders and customers to ensure timely payments.
• Monitor accounts and payments into accounts.
• Place relevance holds and blocks on accounts where necessary.
• Record relevant customers notes and keep client files up to date.
• Adhere to Nutrien’ s compliance and confidentiality processes.
• Complete related reporting and analysis where required.

The location of this role is flexible to be based out of either our Docklands, Melbourne or Eight Mile Plains, Brisbane office

Reporting to the Revenue Control Manager, the focus of this role is to perform debt collection activity for all monies due and past due as detailed within the region, and in line with specified collection procedures and timelines. In addition, you will:

• Call customers to follow up on outstanding debt and negotiate suitable payment arrangements.
• Build long lasting relationships with key internal stakeholders and customers to ensure timely payments.
• Monitor accounts and payments into accounts.
• Place relevance holds and blocks on accounts where necessary.
• Record relevant customers notes and keep client files up to date.
• Adhere to Nutrien’ s compliance and confidentiality processes.
• Complete related reporting and analysis where required

To be successful in this role, you will be task orientated. You will demonstrate strong organisational abilities so you can efficiently manage various administrative duties and support the smooth operation of our debt recovery processes. In addition, you will:

• Have previous experience in an accounts receivable or debt recovery environment
• Demonstrate strong interpersonal skills, with the ability to build rapport quickly.
• Have exceptional written and verbal communication skills.
• Display strong data analytic skills and commercial acumen.
• Be computer literate with exposure to the Microsoft suite.
• Always have a willingness to learn and get the job done.
• Show great adaptability.
• Previous experience with SAP and Power BI is considered an asset but not essentia