Credit Operations Manager at Veritiv
Carrollton, TX 75007, USA -
Full Time


Start Date

Immediate

Expiry Date

05 Dec, 25

Salary

0.0

Posted On

07 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Organization Skills, Risk, Leadership, Oracle, Strategy, Customer Service Skills

Industry

Financial Services

Description

WORK EXPERIENCE:

  • 3-5 years of related experience of successful supervisory/management experience required to motivate and develop direct reports, as well as size up new talent.
  • 5-10 years of related job experience.
  • Excellent verbal, written, people, and diplomacy skills are required.
  • Experienced in providing leadership to others regarding work related systems, processes, and challenges.
  • Experience of interpreting strategy and policy in order to set and deliver objectives.
  • Proficient with Microsoft Office Suite.
  • Strong customer service skills (friendly, courteous and helpful).
  • Strong planning and organization skills are required.

EDUCATION:

  • Bachelor’s Degree Preferred
Responsibilities

JOB PURPOSE:

Our Credit Manager will be responsible for managing and coordinating company’s credit function in accordance with corporate policies and procedures to meet company’s business requirements.

JOB RESPONSIBILITIES:

  • Supervise, instruct and motivate the credit and collection staff.
  • Monitor a specific portfolio of accounts and initiate action to facilitate on-time payment of invoices and to recover delinquent receivables.
  • Establish and maintain positive relationships with customers both internal and external.
  • Measure department performance with appropriate metrics.
  • Communicate with Sales regarding complex receivable issues that cannot be resolved through normal payables contacts.
  • Research negotiates and resolve complex customer disputes and issues with the sales team.
  • Counsel and advise customers on any credit issues.
  • Advise regional V.P. region managers, branch managers, regional credit managers and director of credit of status, conditions, violations and recommendations for all credit issues.

ADDITIONAL RESPONSIBILITIES & QUALIFICATIONS:

  • Provide for ongoing training of the credit staff.
  • Maintain the corporate credit policy Recommend changes in the credit policy to senior management
  • Ability to understand and interpret market factors and risk.
  • Informs Manager of any issues impacting the corporate DSO and receivable delinquency objectives.
  • Monitor deductions being taken by customers.
  • Above average analytical and problem solving skills.
  • Ability to learn and use Oracle and or Navison.
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