Credit Risk & Operations Support at Informa

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Credit Risk Management, Vendor Management, Credit Analysis, Reporting, Customer Relationship Management, Problem Solving, Microsoft Excel, Salesforce Knowledge

Industry

Information Services

Description

Company Description Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We’re combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights. Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals. We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK list. Job Description This role is based out of our London 5 Howick Place office. The purpose of this role is to limit and mitigate the bad debt risk for the company through adherence of the credit policy and analysis and understanding of the customer portfolio Key accountabilities This list is not exhaustive and there may be other activities you are required to deliver. Managing Vendor & Portal Setups Responsible for the credit vetting of new and renewal business referrals. Produce monthly analysis and reporting on all credit checks and credit limits. Support management of the high-risk customers and assist credit control team in the resolution of specific issues Review all adverse credit decisions and provide recommendations for mitigation and approval. Attend sales or customer meetings to resolve credit issues when required Maintain good working relationships with the credit control teams. Provide credit expertise when required to assist with securing new business Identify any changes in the risk profile of customers and escalate to senior management. Ensure queries are resolved in a timely manner according to the SLA Support growth and expansion to new markets/products by supporting risk management policies and processes Responsible for managing the 3rd Party accounts and relationship with the Collections Agency Qualifications Good understanding of Microsoft software such as Excel Salesforce knowledge Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say LifeAt.Informa.com Our benefits include: Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks Broader impact: take up to four days per year to volunteer, with charity match funding available too Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year A flexible range of personal benefits to choose from, plus company funded private medical cover A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more Recognition for great work, with global awards and kudos programmes As an international company, the chance to collaborate with teams around the world We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.

Responsibilities

The role involves managing vendor and portal setups, conducting credit vetting for new and renewal business referrals, and producing monthly analysis and reporting on credit checks. Additionally, it includes supporting the management of high-risk customers and assisting the credit control team in resolving specific issues.