Credit Systems Coordinator
Salary is negotiable based on experience: $26 - $30 per hour

We are hiring a Credit Systems Coordinator to join our credit team. Key responsibilities will include:

• Support the electronic invoice process and other accounts receivable documents delivery through our self-service, secure web payment portal.
• Ensure invoices, statements and other documents are delivered to external and internal customers on a timely and consistent basis. Enter new account/user information as needed.
• Provide quality customer service by managing the website support phone line. This can include researching and resolving invoice inquiries and other accounts receivable inquiries.
• Provide training to internal and external customers on the web portal.
• Report on various electronic payment activity, for example, but not limited to, the number of new users set up, new customers enrolled, deactivations and other reports used to promote usage of online AR system/portal.
• Assist in the customer acquisition/merger process by connecting with customers to determine the details of the acquisition/merger and then utilizing that information to determine future account structure. Work with Master Data team to facilitate necessary account changes.
• Build solid working relationships within the credit team and all cross-function Land O’Lakes business units.

This position is located at our Arden Hills, MN Corporate Headquarters. Virtual work arrangement may be considered, including internal employees located at any of our plant locations.

Education/Experience:

• 3-5 years related work experience or Bachelor’s degree and 1 year experience required.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Microsoft Outlook.
• Prior experience in System Management, Credit, Customer Service, Accounts Receivable or related strongly desired.
• Must be comfortable working in an electronic enablement and self-service portal environment with the ability/interest in creating reports.
• Must possess strong interpersonal communication skills, both verbally and written
• Must be agile and able to manage multiple tasks at one time.
• Strong aptitude for financial matters and understanding of customer interests.

• Support the electronic invoice process and other accounts receivable documents delivery through our self-service, secure web payment portal.
• Ensure invoices, statements and other documents are delivered to external and internal customers on a timely and consistent basis. Enter new account/user information as needed.
• Provide quality customer service by managing the website support phone line. This can include researching and resolving invoice inquiries and other accounts receivable inquiries.
• Provide training to internal and external customers on the web portal.
• Report on various electronic payment activity, for example, but not limited to, the number of new users set up, new customers enrolled, deactivations and other reports used to promote usage of online AR system/portal.
• Assist in the customer acquisition/merger process by connecting with customers to determine the details of the acquisition/merger and then utilizing that information to determine future account structure. Work with Master Data team to facilitate necessary account changes.
• Build solid working relationships within the credit team and all cross-function Land O’Lakes business units