WHO WE ARE

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let’s build a brighter, healthier future for all.

JOB PURPOSE

In this role, you will be the go-to expert for credit management, collections, and deductions. You’ll partner with our local teams to ensure our customer accounts are managed efficiently, helping us maintain strong financial partnerships. This is an exciting opportunity to apply your skills in a dynamic environment and contribute directly to our success.

WHAT YOU’LL DO

• Credit Management: You’ll analyze customer credit data, including financial documents and payment history, to set appropriate credit limits and payment terms. You’ll partner with local teams to get the necessary approvals and ensure our customers are set up for success.
• Collections & Relationship Building: You’ll take the lead on managing customer collections, reaching out to customers about past-due payments, and resolving any discrepancies or issues. You’ll be the main point of contact, documenting their responses and escalating complex issues when needed.
• Deduction Resolution: You’ll dive into customer deductions, matching them with supporting documents, and clearing credit notes to keep our accounts accurate.
• Financial Reporting & Analysis: You’ll prepare monthly and quarterly AR analyses and cash forecasts, providing key insights to local teams. You will also calculate and process bad debt reserves and AR reclassifications.
• Collaborate and Support: You’ll work closely with various teams, including local Finance, Customer Service, and Customer Development, to handle customer issues and requests. You will also be a key contributor to other tasks assigned by your team lead.