CREW LEAD – CORE EXPERIENCES, DIGITAL DOMAIN

• You are passionate about creating market leading digital experiences to positively drive engagement with customers.
• You can blend strategy, product vision, relentless execution, and care for the digital experience to revolutionise how we deliver banking services to our customers.
• You are an experienced people leader who is able to inspire and galvanise your teams to rise to challenging but exciting customer and technical delivery outcomes.
• You are tenacious and an excellent communicator, aligning stakeholders beside you to successfully deliver new and innovative propositions to market using the latest technology.Join us as we build the next evolution of our exciting and market-leading digital channels, all delivered seamlessly through brilliant digital customer experiences.

WE’RE INTERESTED IN HEARING FROM AN EXPERIENCED SENIOR LEADER WITH RELEVANT SKILLS AND EXPERIENCE INCLUDING:

• Proven record of leading and owning a breadth of capability and experiences, from Navigation, to Core Banking, to Design Systems and AI experiences. You are able to constantly juggle the breadth of digital priorities for your crew while continuously providing context and clarity to your cross-functional squads.
• Proven expertise designing, developing and delivering at scale digital experiences, leveraging the best practices for creating outstanding customer and commercial outcomes.
• Ability to influence and align multiple stakeholders and teams to deliver your product vision, navigating competing interests and balancing the needs of customers, the business, and technical teams.
• A data-driven mindset with the ability to interpret data and insights to inform decision-making with exceptional communication skills.
• A track record building, leading and mentor high performing digital teams who leads by example, seeing through complexity to drive simpler, and better customer experiences.Previous experience working in an agile test and learn environment in a leadership role. You are constantly thinking creatively and breaking boundaries to solve complex problems.

Please refer the Job description for details