Implementing schedules and staff assignments prepared by crewing officers/advisor, cross checking as required
Generating and controlling time sheets and crew list accurately and on timely manner
Maintaining superior customer service skills and positive relationships in communication with employees and in resolving problems and issues
Handling short term absence and replacement requests to ensure that crewing profiles and terminal staff allocations are met in an efficient and cost effective manner
Undertaking long term planning functions in support of leave programs
Monitoring and forecasting needs and preparing accurate schedules for implementation on a monthly basis
Ability to function effectively in high-pressure situations while undertaking short-term crewing activity which includes placement of employees in positions in order to meet operational needs