SKILLS AND EXPERIENCE

i. Ability to inspire and motivate potential learners
ii. Strong standards of literacy and numeracy
iii. Competency in using IT and digital learning tools
iv. Proven ability to develop and maintain effective working relationships with a wide range of stakeholders (including commissioners, purchasers, and partner agencies)
v. Excellent organisational and interpersonal communication skills
vi. Ability to pass national vetting at Enhanced DBS level
vii. Flexibility to work two weekends and two evenings per month, in line with the needs of the service
Note: Intuitive Thinking Skills places a high value on the lived experience of people who have engaged with public services such as criminal justice, drug and alcohol services, mental health support, or unemployment systems. We actively welcome and encourage applications from individuals with such experience.

GEORGETHORNTON@INTUITIVETHINKINGSKILLS.COM

Job Type: Full-time
Pay: £26,000.00-£28,000.00 per year

Benefits:

• Company pension
• Sick pay

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Criminal Justice : 2 years (preferred)

Work Location: In perso

JOB PURPOSE

Work with a caseload of individuals throughout their sentence, helping them to map, navigate, and access relevant support, facilities, and opportunities—both in custody and post-release. The aim is to improve their rehabilitative journey and facilitate long-term, positive outcomes in the community.
Along with delivering end-to-end, high-quality accredited attitude change programmes in a custodial setting, supporting learners through to the completion and achievement of relevant national qualifications.
We aim to work with people throughout their sentence and upon release to build a rehabilitation plan that ensures connection with all available rehabilitative services. This is to support a successful and sustainable transition from prison back into the community.

Our approach is grounded in four key value points:

• Engagement – Using lived experience to build empathy and trust, understanding participants’ ambitions, and supporting them in planning from custody through to release with links to community services and support networks.
• Sustain – Challenging outdated thinking and language while inspiring individuals to strive toward their own success markers and adopt new skills and ways of thinking.
• Support – Conducting weekly meetings, facilitating SMART planning, developing community-based strategies, and maximising participants’ economic, social, and personal capital.
• Progress Measures – Enabling participants to set and track their own markers of success in health, wellbeing, employment, and social development. All progress is approached holistically, focusing on long-term transformation and independence.

KEY DUTIES AND RESPONSIBILITIES

• Identify and recruit the necessary number of People in Prison (PIP) to attend and complete the programmes.
• Deliver high-quality courses, maintaining excellent customer service throughout.
• Accurately record all data as required by contract specifications.
• Participate in relevant activities, attend meetings, and support the Company Directors and Line Manager as needed.
• Support product development through timely data collection and effective recording of outcomes.
• Train and liaise with partner agency staff to ensure smooth engagement with learners, effective performance tracking, and promotion of service growth.
• Proactively raise issues or concerns with the line manager.
• Promote and uphold the mission, vision, and values of the organisation in all interactions, ensuring courtesy and respect.
• Comply with all internal company policies and procedures.
• Adhere to partner agency policies when operating on their premises, especially regarding Health & Safety, Safeguarding, and incident reporting.
• Identify personal training and development needs through supervision and appraisal, and report these to the line manager.
• Carry out any other duties relevant to the role as assigned by the Line Manager or Company Directors.

SAFEGUARDING RESPONSIBILITIES

All staff must:
a) Engage with and understand safeguarding policies and procedures across partner organisations.
b) Immediately report any safeguarding concerns to their line manager and/or the Designated Safeguarding Person in the relevant partner agency.
c) Maintain confidentiality in all child protection and vulnerable adult matters.
d) Avoid situations that could result in allegations and always maintain professional boundaries.
e) Promptly report any allegations or concerns about safeguarding conduct to the appropriate channels.