Crisis Intervention Specialist (3rd Shift 11PM- 7AM) at Huckleberry House Inc

Columbus, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

21.0

Posted On

18 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Crisis Intervention, De-escalation, Risk Assessment, Intake, Resource Connection, Empathy, Conflict Resolution, Documentation, Team Collaboration, Initiative, Adaptability, Communication

Industry

Health and Human Services

Description

Description Employment Status: Full-Time FLSA Status: Non-Exempt Department: Crisis Program Reports To: Crisis Program Coordinator/Manager Approved By: Sonya Thesing, Executive Director Date: September 2021 Summary The Crisis Intervention Specialist provides direct supervision, support, and crisis intervention to youth and families accessing the Crisis Program. This position responds to calls and walk-ins, conducts intake and risk assessments, connects clients with resources, and ensures a safe, supportive environment within the program. Essential Duties and Responsibilities Responds to crisis calls and walk-in clients, providing de-escalation and crisis intervention. Conducts intake and risk assessments for youth seeking program admission and determines eligibility. Provides program and community resource information to callers and visitors. Facilitates crisis groups and provides ongoing support to youth in the program. Utilizes Non-Violent Crisis Intervention techniques when needed. Completes all documentation accurately and within required timeframes. Performs light housekeeping, cooking, and routine maintenance tasks as needed. Participates in team meetings and contributes to problem-solving and program improvement. Performs other duties as assigned. Requirements Essential Competencies Communicates effectively and compassionately with youth, families, and staff Remains calm and solution-focused in crisis situations Demonstrates initiative and can manage multiple tasks Adapts approach to meet individual client needs Collaborates well with team members Invests majority of time in direct client interaction Qualifications High School Diploma or GED required Strong verbal and written communication skills Ability to problem-solve, de-escalate, and resolve conflicts Basic computer and data entry proficiency Ability to build rapport and show empathy toward youth Self-starter able to work with minimal supervision

Responsibilities

The Crisis Intervention Specialist provides direct supervision, support, and crisis intervention to youth and families accessing the Crisis Program, responding to calls and walk-ins. Essential duties include conducting intake and risk assessments, connecting clients with resources, facilitating crisis groups, and utilizing Non-Violent Crisis Intervention techniques.