Crisis Response Advocate - Hospital Runs at CENTER FOR WOMEN AND FAMILIES INC

Louisville, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

0.0

Posted On

05 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Crisis Intervention, Trauma-Informed Care, Emotional Support, Safety Planning, Advocacy, Resource Navigation, Documentation, Communication, Team Collaboration, Judgment, Professional Boundaries, Organizational Skills, Technology Proficiency, Self-Care, High-Stress Environment Management

Industry

Non-profit Organizations

Description

Job Details Job Location: Louisville Campus - Louisville, KY 40203 Position Type: Full Time Education Level: Bachelor's degree or Experience The Crisis Response Advocate, Hospital-Based provides immediate, trauma-informed crisis intervention and advocacy to survivors of intimate partner violence and sexual assault in hospital and medical settings. This role focuses on in-person response to adult and pediatric hospital calls, offering emotional support, safety planning, information, and advocacy during forensic exams, medical treatment, and initial decision-making. The Advocate works collaboratively with medical staff, law enforcement when applicable, and internal crisis response teams while maintaining a survivor-centered, confidential, and nonjudgmental approach. Essential Duties and Responsibilities Hospital-Based Crisis Intervention & Advocacy Respond in person to adult and pediatric hospital calls to support survivors of intimate partner violence and sexual assault. Provide immediate emotional support, grounding techniques, and trauma-informed presence during medical exams and treatment. Explain options related to reporting, forensic exams, protective orders, and available services without pressure or coercion. Support survivors through Sexual Assault Nurse Examiner (SANE) exams when applicable, ensuring informed consent and survivor autonomy. Assist survivors in identifying immediate safety concerns and developing short-term safety plans. Serve as a liaison between survivors and medical personnel to help clarify needs, requests, and next steps. Advocacy & Resource Navigation Provide information and referrals related to shelter, legal advocacy, counseling, transportation, and follow-up services. Coordinate with internal programs and community partners to ensure continuity of care after hospital discharge. Support survivors in navigating complex systems while reinforcing choice, dignity, and self-determination. Documentation & Compliance Complete accurate, timely documentation of hospital responses and client interactions in required databases. Maintain strict confidentiality in accordance with agency policy, HIPAA considerations, and funding requirements. Follow mandated reporting requirements and crisis response protocols as applicable. Team Collaboration & Professional Responsibilities Communicate effectively with on-call staff, supervisors, and crisis response teams regarding hospital activity and follow-up needs. Participate in supervision, required meetings, and ongoing training. Maintain readiness for on-call response, including adherence to response time expectations. Engage in debriefing and self-care practices following high-impact cases. Qualifications Skill Requirements Strong trauma-informed crisis intervention skills. Ability to provide calm, steady support in medical and high-stress environments. Excellent interpersonal and communication skills, particularly with individuals experiencing acute trauma. Ability to exercise sound judgment and maintain professional boundaries. Strong organizational and documentation skills. Ability to work independently while remaining connected to a team-based response model. Basic computer and technology proficiency. Experience & Education Requirements Bachelor’s degree in social work, psychology, human services, or a related field preferred, or equivalent relevant experience. Prior experience working with survivors of intimate partner violence, sexual assault, or trauma strongly preferred. Experience in hospital, medical, crisis response, or emergency settings is highly desirable. Fluency in languages other than English is a plus. Valid driver’s license and ability to meet agency insurance requirements if operating a company vehicle. Ability to work evenings, overnight shifts, weekends, and holidays as required by on-call schedules. Successful completion of background check and required crisis response training. Essential Physical Requirements Ability to sit, stand, and move throughout hospital environments for extended periods. Ability to remain alert, emotionally regulated, and responsive during crisis situations. Occasional lifting or transporting of materials as needed. Capacity to work in high-stress environments while maintaining professionalism and self-care practices.

Responsibilities

The Crisis Response Advocate provides immediate crisis intervention and advocacy to survivors of intimate partner violence and sexual assault in hospital settings. This includes emotional support, safety planning, and coordination with medical staff and law enforcement as needed.