Crisis Stabilization Specialist at The Consortium Inc.

Philadelphia, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Crisis Intervention, Mental Health Counseling, Assessment, Triage, Evidence-Based Practices, Conflict Resolution, Community Support, Documentation, Teamwork, Communication, Problem Solving, Customer Service, Organizational Skills, Judgment, Professionalism, Dependability

Industry

Hospitals and Health Care

Description

Job Details Job Location: 137 S 58th Street - Philadelphia, PA 19139 Position Type: Full Time Education Level: Graduate Degree Travel Percentage: Up to 75% Summary: The Crisis Specialist provides mental health counseling and support to non-hospitalized individuals (18 and older) experiencing a severe disruption in thought, mood, or behavior. The primary role of the Crisis Specialist is to help the individual with the psychological response to a specific situation and minimize long-term mental and emotional damage; triage to determine the level of crisis, assess and evaluate behavior, and make a clinically appropriate recommendation for the next steps. This service provides an immediate response to situations where an individuals behavior may create a concern for safety Essential Duties and Responsibilities: include the following. Other duties may be assigned. Essential Duties and Responsibilities include the following. Other duties may be assigned. Provide immediate access to crisis support through phone counseling and in-person crisis intervention Effectively triage to determine the level of crisis and necessary crisis response services; understanding of the progression of the emotional states following trauma; assessment of the crisis state (independent of individuals response state) Assess and evaluate client behavior; utilization of evidence-based practices, tools, and instruments Provide evidence-based counseling (de-escalation, grief, substance use recovery, short-term solution-focused) Knowledge of which social services are available to different individuals and ability to coordinate services with multiple governments, aid, recovery support, hospital, or social service organizations Maintaining a network of other specialists to whom you can refer the patient for ongoing care Ability to work in a variety of high-risk situations and guide individuals in a calm, professional manner toward making healthier choices without rendering judgment Support securing appropriate services for individuals in crisis, including referrals to voluntary inpatient settings and applications for involuntary emergency examination and treatment under §302 of the Mental Health Procedures Act of 1976. Provide linkages to community supports, supportive counseling, and substance abuse services and always reflecting the possibility of recovery Provide all appropriate documentation set forth by supervisor including but not limited to progress notes, summary and assessment, administrative intake, follow-up, and inter-agency communication Participate in assertive outreach to individuals identified to be a high risk of necessitating crisis services; handle multiple cases at once Interface with families, loved ones, and other supports of persons Maintain communication with physician, psychiatrist, pharmacist, and other appropriate ancillary service providers Attend scheduled staff team meetings and appropriate in-service training as directed by the supervisor Supervisory Responsibilities: N/A Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well individually and in group problem-solving situations; Uses reason even when dealing with emotional topics. Customer Service - Manages difficult or emotional situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results. Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethics; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in the decision-making process; Makes timely decisions. Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience A Masters degree in human services, or related field, from an accredited college or university with at least one year of crisis experience and at least one year of clinical experience providing assessment and diagnosis of mental illness; history working with individuals who have substance use dependency preferred. Candidate must demonstrate competence in assertive/aggression and management of conflict resolution; Must possess a willingness to see clients in their homes and within the community; Demonstrated ability to work effectively as part of a team; Must have current, valid driver's license in the state of residence, three (3) years driving experience in the United States, and acceptable driving record. Language Skills Ability to read, interpret, and analyze mental health histories, medical records, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write in a manner that conforms to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Computer Skills To perform this job successfully, an individual should know Internet software to access company e-mail, training and evaluation tools, and a working knowledge of spreadsheet and word processing software. Demonstrated knowledge in the use of electronic health records. Certificates, Licenses, Registrations CPR certification. Other Skills and Abilities Ability to exercise independent judgment with established procedures. Effective oral and written communication skills. Requires strong organizational skills and the ability to perform multiple tasks, set priorities, and meet expectations Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to walk; sit and reach with hands and arms. The employee is occasionally required to stand; climb or balance; stoop, kneel, crouch, or crawl, and taste or smell. The employee must regularly lift and /or move up to 10 pounds.

Responsibilities

The Crisis Stabilization Specialist provides mental health counseling and support to individuals experiencing severe disruptions in thought, mood, or behavior. They assess and evaluate client behavior, provide crisis intervention, and coordinate services with various organizations.