Crisis Worker - Part-Time at Gryphon Place

Kalamazoo, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

0.0

Posted On

30 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Crisis Intervention, Documentation, Assessment, Communication, Teamwork, Problem Solving, Mental Health, Substance Abuse, Confidentiality, Community Outreach, Training, Client Support, Emergency Assistance, Interpersonal Skills, Computer Skills, Conflict Resolution

Industry

Non-profit Organizations

Description

Description Job Title: Crisis Worker Reports to: Crisis Program Manager Job Status: Non-exempt, Hourly, Part-Time STATEMENT OF THE JOB Provides information, referral services, and crisis intervention services by phone and electronically to the public and community professionals 24 hours/day, 7 days/week. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides support and consultation to shift team partners Provides and supports triage and routing functions on shift per the team’s goals Provides complete, accurate documentation of client contacts Ensure that client rights and confidentiality are maintained Collaborates with other program staff to assure client access to emergency assistance Follow-up with imminent risk clients Conduct accurate assessments of suicide and other emergencies Responsible for staying current with all ongoing training requirements for both services Assists with community outreach activities as assigned by the management team Actively involved with agency programs and events Supports operations during times of disaster as defined by agency policy Maintains up to date knowledge of agency processes and policies & procedures Performs all other duties as assigned Requirements REQUIREMENTS High school diploma required; experience in human services preferred. Successful completion of Basic Crisis Intervention training and Crisis Management training is required (provided by Gryphon Place). Must have availability on weekdays, evenings, some weekends, and/or overnights. Must maintain a designated work area at home that is free from distractions and excessive noise Reliable home internet service with a minimum download speed of 50 Mbps is required (internet service is not provided by the employer). A personal phone that can be used for work purposes is required (phone service is not provided by the employer). Availability required: 1st shift (8am - 4pm), 2nd shift (4pm - 12am) and 3rd Shift (12am - 8am) KNOWLEDGE / SKILLS / ABILITIES Well-developed interpersonal skills Excellent computer skills Demonstrated crisis intervention skills Versed in substance abuse issues and mental health issues Clear and effective communication and accurate assessment of inquirer’s needs Ability to function as a team member in an experiential learning setting Ability to effectively problem solve and resolve conflict Ability to work independently with minimal supervision Ability to maintain professional expectations and assist individuals with diverse backgrounds Knowledgeable of program procedures and contact centers informational system Must have reliable, secure internet service along with cellular phone. Persons are recruited, hired, assigned, and promoted only on the basis of job-related criteria and without regard to age, color, familial status, gender, gender identification, marital status, national origin, non job-related disability, race, religion, sexual orientation, veterans’ status. EOE

Responsibilities

The Crisis Worker provides information, referral services, and crisis intervention services to the public and community professionals. They are responsible for accurate documentation, client assessments, and maintaining confidentiality while collaborating with other program staff.