Critical Environment Field Service Engineer at Microsoft

Manassas, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

0.0

Posted On

22 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Center Operations, IT Allocation, Virtual Failure Analysis, Compliance, Root Cause Analysis, Power Stranding, Project Management, Vendor Management, Collaboration, Mentorship, Safety Policies, Electrical Diagrams, IT Infrastructure, Construction Experience, Critical Environment Infrastructure, IT Critical Space

Industry

Software Development

Description

Data Center Operations Primary focus in Managing IT Allocation at the Campus/Metro level by collaborating with key stakeholders and ensuring that demands are properly allocated across the IT infrastructure. Familiarize with the Data Center design and manage the IT resources by performing virtual failure analysis and develop a master allocation plan to drive the operationalization of the customer capacity. Ensure compliance with data center business units and service-level policies. Engage with appropriate teams and resources to execute tasks or projects. Manage programs associated with the area of responsibility. Demonstrate conscientiousness on cost adheres to budget requirements; keep costs reasonable and contribute to staying within budget. Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns. Participate in Root Cause Analysis (RCA) process as appropriate. Raise risks to the IT capacity allocation and planning. Identify power stranding and contractual inconsistencies (leased spaces). Ensure that the critical environment information is properly entered and maintained (tooling). Lead programs and projects through leadership forums aligning scope, schedule, and cost that align to our OKRs. Manage the assigned projects or programs to meet service delivery objectives and escalate to appropriate stakeholders to remove obstacles. Manage relationships with vendors and suppliers to ensure that all expectations are clarified, understood, documented, and met. Collaborate and engage with Subject Matter Experts (SMEs) across CO+I and engineering groups to gain program / project insights. Provide mentorship across data centers for specific expertise. Contribute to a positive team environment by learning and adopting best practices. Contribute constructively during team meetings and in cross-discipline collaborations within the service team. Collaborate and negotiate effectively with others and seek guidance from management to identify delegates to deliver results. Support escalation of issues to appropriate owner. Applies to but is not limited to US-based Data Center roles: Occasional climbing of ladders. Frequent climbing of stairs and/or ramps. Prolonged standing. Other High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments These requirements include, but are not limited to the following specialized security screenings: Citizenship & Citizenship Verification: This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate's citizenship will be verified with a valid passport. Criminal Justice Information Services: This position requires passing a background check conducted through the CJIS criminal justice information system by authorized local, state, and/or federal agencies . 2+ years' experience in Critical Environment infrastructure (e.g., UPS, PDUs, Generators, AHU/CFM, ability to read and interpret electrical one-line diagrams and working with IT infrastructure modifications (e.g., Cable trays, Fiber Runners, HACs and IT equipment). 1+ years' experience in IT Critical Space and understanding of IT Allocation (e.g., Diverse Cluster density, quanta, patterns) 1+yrs construction experience.

Responsibilities

The Critical Environment Field Service Engineer will manage IT allocation at the campus/metro level, ensuring proper resource allocation and compliance with policies. They will engage with teams to execute projects, manage vendor relationships, and contribute to a positive team environment.