Critical Environment Operations Manager - Program Management at Microsoft

Boydton, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Mar, 26

Salary

202800.0

Posted On

19 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Safety, Security, Compliance, Program Management, Operational Efficiency, Cost Efficiency, Energy Efficiency, Reporting, Collaboration, Agility, Leadership, Audit Coordination, Vulnerability Management, Data Center Design, Process Improvement, Coaching

Industry

Software Development

Description

Overview Microsoft’s Cloud Infrastructure and Operations (MCIO) is the engine that powers our cloud services. As a Critical Environment Operations Manager – Program Management, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, Office 365, Xbox, OneDrive and the Microsoft Azure platform. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Empower a culture of safety, security, and compliance in all aspects of our Datacenter operations Lead a team of Program Manager professionals supporting Microsoft's online services. Maximize Critical Environment (CE) availability to ensure optimal operational efficiency Reduce high-impact and human-error Critical Environment (CE) incidents year over year Deliver on cost/energy efficiency initiatives Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring Establish and enhance strong working relationships and engagement with our Engineering Groups (EGs), and business partners Work with regional and global peers to share and build best practices across the entire datacenter portfolio Ensure compliance with infrastructure operations standardization Ensure routine reporting for critical infrastructure, inclusive of operational and maintenance KPIs, objectives, organizational policies, procedures, and standards. Act on opportunities to increase agility, and contribute to workstreams to evolve processes, services, and solutions for Operations and Service Level Agreements for CO+I Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success Coordinate, plan, schedule, and supervise CE audits and compliance verifications Drive identification and remediation of vulnerabilities (such as single points of failure). Provide recommendations on new data center equipment designs, technologies, and construction methods. Drive cost/energy efficiency projects Embody our culture and values. Qualifications Required Qualifications: High School Qualification or equivalent AND 3+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Citizenship Verification: This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport. Criminal Justice Information Services: This position requires passing a background check conducted through the CJIS criminal justice information system by authorized local, state, and/or federal agencies . Preferred Qualifications: Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 8+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 10+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience. 1+ year(s) of people management experience. Applicable certifications: APICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCMP. Data Center Operations Management M4 - The typical base pay range for this role across the U.S. is USD $102,600 - $202,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,500 - $225,800 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Responsibilities

The Critical Environment Operations Manager will lead a team to ensure safety, security, and compliance in datacenter operations while maximizing availability and operational efficiency. They will also drive cost and energy efficiency initiatives and enhance relationships with engineering groups and business partners.