Critical Environment Technical Trainer at Microsoft

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Training Delivery, Project Management, Technical Training, Cloud Systems, Data Center Environments, Electrical Systems, Mechanical Systems, Life Safety Systems, Classroom Management, Learning Strategies, Operational Planning, Bilingual Communication, Hands-On Experience, Feedback Analysis, Innovative Approaches, Engagement Techniques

Industry

Software Development

Description

Align learning preparation with relevant metrics for measuring success (e.g., cloud consumption, survey feedback). Build awareness of the latest features, technologies, and processes and incorporate those into current learning experiences to ensure quality learning environment and delivery. Deliver single to multi-day training or other learning experiences in-person or virtually with minimal supervision leveraging a variety of delivery methods, including presentations, discussions, labs, and simulations, to deliver training. Use digitally enhanced instructor-led resources to effectively deliver technology-based learning experiences that prepare our Critical Environment technicians for local qualifications. Apply classroom management techniques such as flexible learning, behavioral reinforcement, and time management to reinforce learning while engaging with learners to ensure content and concepts are understood and aligned with operational goals. Create a friendly, supportive environment and encourage learners to ask questions; monitor the progress of learners to appropriately reinforce important learning; participate in hands-on lab activities to further build upon learning; and provide course content feedback to broader Learning team using appropriate internal team channels as necessary to ensure consistency and relevance across our curriculum portfolio. Demonstrates the ability to lead with innovative approaches in training delivery, apply thoughtful analysis to evaluate existing learning materials, and persistently drive improvements that enhance learner engagement and effectiveness. Ability to apply creativity, sound judgment, and resilience—critical for advancing modern learning strategies and adapting to evolving organizational needs. Develops inventive training solutions that align with business objectives and learner needs. Critically assesses current programs to identify gaps and opportunities for improvement. Maintains determination to implement changes and overcome challenges in learning initiative Embody our culture and values. Bachelor's Degree AND 2+ years training, education, critical environments (CE), cloud systems, datacenter environments, server environments, or computer technologies experience OR equivalent experience. 1+ years of hands-on experience in a technical capacity with maintaining facility cooling, electrical, mechanical and life safety systems, Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), Building Automation Systems (BAS), and Battery Monitoring Systems (BMS). 1+ years experience in training delivery and readiness operations or demonstrated project management skills. These requirements include, but are not limited to the following specialized security screenings: Reliability Status screening: This position requires that the successful candidate obtain and maintain a Reliability Status security screening with the Government of Canada. 4+ Hands-on experience in a technical capacity with maintaining facility cooling, electrical, mechanical and life safety systems, Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), Building Automation Systems (BAS), and Battery Monitoring Systems (BMS) 2+ years experience in training delivery and readiness operations or demonstrated project management skills Analysis and writing: ability to diagnose or represent training data and anecdotal feedback in meaningful ways Operational Planning & Project Management: structured thinking and planning, with a bias for execution Bilingual - Ability to speak French language preferred. Ability to speak Portuguese and Spanish desirable.

Responsibilities

The trainer will align learning preparation with relevant metrics and deliver training experiences using various methods. They will create a supportive environment for learners and monitor their progress to ensure understanding of the content.