CRM Admin Intern at MTAB Technology Center P Ltd

, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

0.0

Posted On

05 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

CRM administration, System administration, User support, Troubleshooting, Data analysis, Business requirements gathering, Integration management, Data security, Training, Office operations, Database management, Financial management, Communication, Problem-solving, Customer service

Industry

Business Consulting and Services

Description

This is a remote position. This is a remote position. Excited to join the world of customer support? Apply now for the CRM ADMIN position at MTC! Abhyaz is seeking a dedicated CRM ADMIN Executive who is passionate about delivering product service. If you're ready to provide top-notch support to our customers and ensure their satisfaction, then this opportunity is for you. Core Functional Responsibilities: As a CRM administrator, you'll be responsible for managing and customising the CRM platform to meet the organization's needs. You'll also support users in using the system effectively. A CRM administrator's core responsibilities include: System administration: Managing the CRM system, including user permissions, workflows, custom objects, and profiles User support: Providing support and troubleshooting for users, including answering questions and resolving issues Data analysis: Analyzing data to gain insights into team productivity, effectiveness, and operation Collaboration: Working with other teams to capture business requirements and implement CRM solutions Integration: Coordinating and supporting integrations with third-party apps, plugins, and tools Security: Setting up processes to manage and protect customer and business data Training: Providing training to administration, staff, and faculty General Responsibilities: Manage and organize office operations: Administrators oversee day-to-day operations, such as managing schedules, coordinating meetings, and handling correspondence. These ensure that your office environment is organized and efficient. Maintaining records and databases: Administrators often handle sensitive information and maintain databases and records. Data accuracy, security and confidentiality are guaranteed. Financial Management: Administrators can manage budgets, track expenses, and process invoices. We may also work with the finance department to ensure financial compliance. Staff support: Administrators can help with the hiring, onboarding, and offboarding process. We may also record employee records, administer benefits, and reconcile payroll. Communication and Coordination: Administrators act as liaisons(a link for communication) for internal and external stakeholders. Facilitate communication between team members, departments, customers and suppliers. We may also assist you in preparing reports, presentations and other communications. About Abhyaz Internships : Abhyaz Internships are a 4-16 weeks remote opportunity designed to develop your professional acumen while you work on critical real time projects. You are expected to spend 25 - 30 hrs a week. Our team of mentors and industry professionals guide you through every step of the project for you to gain valuable hands on exposure. We publish your work results in your online portfolio, allowing you to strengthen your professional resume and social media profiles, while showcasing your work to best position your talents for future opportunities.The outcomes will be byte-sized projects that will have to be delivered every week. Your outcomes will be reviewed and grade by peers and your supervisors. Interns who excel in their project may be offered a guidance and support to secure placements within reputable companies. Hiring Process: Steps Process Timeline Step 1 -Job Postings on our Career page - Friday Step 2 - Call for Registration and Enrolment - Friday Step 3 -Completing Portfolio Submissions - Next Thursday Step 4 -Evaluation Process ends on Abhyaz platform - Next Thursday Step 5 - Interview & Job offer - Friday Step 6 - Onboard – Accept our Job Offer and onboard - Monday Internship Work Timings at Abhyaz 1. Full-Time Interns (11 AM – 5 PM) • Must be fully available in the virtual office. • Allowed to take scheduled breaks. 2. Part-Time Interns • Slot 1: 11 AM – 2 PM • Slot 2: 2 PM – 5 PM • Interns must be present in the virtual office during their chosen slot. 3. Off-Time Batch (Flexible Work Hours) • Must report to the virtual office between 5 PM – 6:30 PM. • Work hours outside this period are flexible based on availability. • Mentors will be available until 6:30 PM. • Interns should provide task updates to the Project Management Executive. Do follow us on Linkedin / Twitter / YouTube Requirements Qualification: Bachelor's degree preferred. Excellent communication skills, both verbal and written. Strong problem-solving abilities and a customer-focused mindset. Problem-solving: The ability to analyze and solve problems Interpersonal skills: The ability to work with people of different technical skills Communication: The ability to communicate complex concepts clearly Data management: The ability to maintain accurate customer data

Responsibilities

The CRM administrator will manage and customize the CRM platform while providing technical support and training to users. They are also responsible for data analysis, system security, and coordinating integrations with third-party tools.