CRM Administrator at Salveinno

Limassol, Cyprus, Cyprus -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

0.0

Posted On

05 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

CRM Administration, Zendesk, Data Integrity, Workflow Configuration, KPI Reporting, Troubleshooting, Excel, API Understanding, CRM Automation, User Management

Industry

Human Resources Services

Description

Position: CRM Administrator Location: Limassol, Cyprus Work Model: Hybrid (3 days in office, 2 days remote) after initial 3-month onboarding period Employment Type: Full-time Remuneration: Competitive base salary Duties and Responsibilities: Support daily operations and upkeep of the company's CRM platform Manage user account creation, updates, deactivation, and access rights Track system performance and flag technical problems Ensure data integrity through uploads, clean-ups, and accuracy checks Help configure workflows, automations, and custom settings Administer Zendesk, handling ticket views, triggers, automations, and user permissions Oversee ticket volume and proper assignment Produce reports on ticket efficiency and team KPIs Streamline Zendesk support workflows Deliver initial internal troubleshooting for system queries Coordinate with third-party vendors on escalated tech issues Participate in testing new features, integrations, and updates Document all configurations and procedures Requirements: Bachelor's degree in Information Systems, Business, IT, or equivalent 1–2 years' hands-on experience with CRM platforms Familiarity with Zendesk or similar ticketing tools (e.g., views, triggers, ticket handling, user management) Keen eye for detail and solid problem-solving abilities Solid grasp of system logic, workflows, and data handling Proficiency in Excel and basic reporting functions Capacity to work autonomously while juggling priorities Prior experience in financial services or forex is a plus Basic understanding of APIs or integrations is advantageous Knowledge of CRM automation is beneficial Benefits: Attractive salary tailored to experience, skills, and results Full private health insurance coverage Year-end bonus tied to performance Flexible hybrid schedule (3 office days, 2 remote) post 3-month onboarding Continuous training and career growth programs Dynamic international team environment Plus many additional perks! How to apply: Please submit your CV and a brief cover letter outlining your CRM experience and why you are interested in this role. We are an equal opportunities employer and welcome applications from all suitably qualified persons.

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Responsibilities

The role involves managing the daily operations, user access, and data integrity of the company's CRM and Zendesk platforms. Key duties include configuring workflows, producing efficiency reports, and coordinating with third-party vendors for technical issues.