CRM Application Specialist at Check Point Software Technologies

Tel Aviv, Tel Aviv, Israel -

Full Time

Start Date

Immediate

Expiry Date

10 Oct, 26

Salary

0.0

Posted On

12 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Salesforce Service Cloud, Salesforce Configuration, Salesforce Flows, Project Management, Stakeholder Management, Salesforce AI, Einstein, Copilot, Case Management, Omni-Channel, Knowledge Management, Data Governance, Lightning Pages, Data Modeling, Security Model, Reports & Dashboards

Industry

Computer and Network Security

Description

Company Description We are looking for a hands-on expert who combines strong technical depth, ownership mindset, and the ability to lead delivery with trust and accountability. This is a temporary role for Maternity leave replacement Job Description Own end-to-end delivery of Salesforce Service Cloud solutions, from requirements through design, implementation, and deployment Act as a technical owner, ensuring high-quality, scalable, and maintainable solutions aligned with best practices Lead and manage project execution, including planning, prioritization, stakeholder alignment, and on-time delivery Design and implement Service Cloud capabilities (Case Management, Omni-Channel, Knowledge, automation) with strong attention to performance and usability Build trusted partnerships with business stakeholders by providing transparency, clear communication, and reliable execution Promote innovation and AI-driven enhancements, identifying opportunities to leverage Salesforce AI (Einstein/Copilot) to improve support processes Qualifications Strong technical expertise in Salesforce configuration: Flows, Lightning Pages, data model, security model (roles & permissions), reports & dashboards Proven project management capabilities – ability to manage multiple streams, prioritize effectively, and deliver in a fast-paced environment Strong ability to build trust and credibility with stakeholders through consistent delivery and clear communication Ability to translate business needs into AI-driven solutions (e.g., case classification, recommendations, automation) Understanding of data quality and governance principles to support reliable AI outcomes B.A. degree in Industrial Engineering, Information Systems, or equivalent 3+ years of hands-on experience implementing Salesforce Service Cloud solutions It would be great if you also have: Hands-on experience or strong understanding of AI capabilities (Salesforce, Copilot) CP Department: MIS Office Location: Tel-Aviv Career site Category: Sales Admininstration

Responsibilities

Own the end-to-end delivery of Salesforce Service Cloud solutions, from requirements and design to implementation and deployment. Lead project execution and partner with business stakeholders to implement AI-driven enhancements and scalable support processes.