Department: Marketing
Salary: £28k - £40k + equity
Benefits & Culture: See here
Equity: A very generous EMI share offering
Holiday: 26 days + bank holidays
Mission: Elevate later life for everybody and build the care sector of the future
Office Policy: Hybrid with a minimum of 2 core office days per week
Office Location: London Bridge, London, UK
The Opportunity:
Having quickly grown to be the UK’s no. 1 care marketplace and operating software, Lottie is looking to hire an ambitious and hands-on CRM Executive. You will report directly into Lottie’s CRM Lead - and will be given high autonomy to build, execute, and optimise data-driven campaigns that engage and nurture our B2C and B2B audiences. You will help design automated journeys that improve customer engagement, drive conversions, and enhance the overall customer experience for families, care providers, and partner organisations

Candidate Experience: All candidates will be informed of their application status.

• Pre-Screen & Hiring Manager Interview: You’ll receive an email notification, but no specific feedback will be provided at this stage.
• Hiring Manager Interview: If you are unsuccessful after this interview, you will receive constructive feedback via email.
• Case Study: If you are not successful after the case study, you’ll receive constructive feedback via email and be offered a debrief call with our Talent Lead.
• Final Interview: For final-stage candidates who are not offered the role, we will provide your feedback live via a phone call

THIS ROLE ISN’T FOR YOU IF…

• Our mission to elevate later life care doesn’t resonate with you.
• You aren’t comfortable with ambiguity, or thinking from first principles.
• You don’t enjoy working in a fast-paced environment with loosely defined requirements.
• You are not passionate about building and optimising CRM campaigns to engage partners.
• You are more comfortable with a perfect tomorrow over good enough today.

Lottie’s Interview Process

• Screening interview led by Lottie’s Talent Acquisition Lead, Alice Rooke.
• Interview led by Hiring Manager.
• Technical assessment interview with Hiring Manager and one member of Lottie’s Senior Management Team.
• Final in-person interview with Will Donnelly (Lottie’s Co-Founder & CEO).

Candidate Experience: All candidates will be informed of their application status.

• Pre-Screen & Hiring Manager Interview: You’ll receive an email notification, but no specific feedback will be provided at this stage.
• Hiring Manager Interview: If you are unsuccessful after this interview, you will receive constructive feedback via email.
• Case Study: If you are not successful after the case study, you’ll receive constructive feedback via email and be offered a debrief call with our Talent Lead.
• Final Interview: For final-stage candidates who are not offered the role, we will provide your feedback live via a phone call.