CRM Automation Specialist at ROCKLAND MANUFACTURING
Bedford Township, Pennsylvania, United States -
Full Time


Start Date

Immediate

Expiry Date

30 Mar, 26

Salary

0.0

Posted On

30 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

CRM Workflows, Automation, JavaScript, Python, Zapier, Klaviyo, HubSpot, Order Status Emails, SaaS Management, HTML Email Templating, Customer Journey, Dynamic Tools, Follow-Ups, Quote Management, Twilio, Complex Scenarios

Industry

Machinery Manufacturing

Description
Description Who We Are: We’re a family-owned manufacturer of custom attachments for heavy construction equipment. We’re looking for an Automation Specialist to join our team to help support our customer journey! This position is hybrid remote, based out of Bedford, Pennsylvania. What You’ll Own: Build smart CRM workflows (lead nurture, abandoned cart, post-purchase). Automate order-status emails/SMS (“shipped”, “delayed”, “ready for pickup”). Reduce friction from quote ? purchase with dynamic tools and follow-ups. Manage SaaS vendors (Zapier, Twilio, Stripe webhooks, etc.). You’re a Fit If You: Are 2+ years deep in HubSpot, Klaviyo, or similar. Have built 10+ complex Zapier/Make scenarios. Are comfortable with JavaScript in CRM custom code or Python scripts. Obsess over where customers drop off and how to fix it. Nice-to-Haves: Experience with Shopify, Twilio, HTML email templating. Rockland offers salary commensurate with experience as well as a comprehensive benefit package. Check us out and apply today!
Responsibilities
The Automation Specialist will build smart CRM workflows and automate order-status communications. They will also manage SaaS vendors and work to reduce friction in the customer purchasing process.
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